Account Manager, OpenAsset
$70-100k
More information about location
2 days a week in office
Digital asset managment software
Open for applications
Digital asset managment software
21-100 employees
Open for applications
$70-100k
More information about location
2 days a week in office
21-100 employees
Company mission
To empower AEC and real estate firms to showcase their projects, sell with visualization, and win more businesses.
Role
Who you are
- Have 2+ years experience in a client-facing role managing a high volume of accounts (Customer Success, Account Management and/or Sales)
- You’re a strong relationship builder who understands give and take and always seeks the win/win in partnerships
- You have excellent organizational skills, are detail-oriented, and know how to meet deadlines consistently
- You have experience with a CRM (Salesforce a plus)
- You’re self-aware, with a growth mindset, you are someone who both seeks and implements feedback and coaching
- You have a desire to be a part of a team that grows and learns together
- You're tech savvy - learning new technology is fun and easy
- You lead with curiosity, a deep desire to understand, and the ability to see an issue from two sides
- You have excellent written and verbal communication skills that allow you to clearly and concisely get your point across on complex issues
- You enjoy a challenge, love solving problems, and have an eagerness to learn
- You’re able to prioritize your time effectively and context-switch in a fast-paced environment
What the job involves
- OpenAsset’s Account Managers play a key role in retaining our customers and driving our business growth
- At the crossroads of empowering clients to reach their desired outcomes from OpenAsset and working with them to maximize their OpenAsset subscription, our Account Managers know what success looks like for our customers and work across their book of owned accounts to drive successful subscription renewals and mitigate risk
- You'll own a large segment of accounts, staying highly organized to prioritize expansion and risk mitigation within your book of business
- Work with the clients to drive value realization and expand use of OpenAsset within their organizations
- Monitor usage and engagement across accounts to identify areas of risk then work swiftly to mitigate it and drive successful renewals
- Engage with key account contacts to ensure a smooth and efficient experience around client renewals and expansions
- Develop product and use case expertise that empowers confidence in demoing, value selling, and objection handling in client-facing interactions
- Manage subscription renewals, including license changes, and seek out expansion and upsell opportunities
- Maintain an organized client pipeline and book of business, including creating, nurturing and closing opportunities
- Escalate client risk and large expansion opportunities to internally aligned teams as necessary to ensure a seamless client experience and mutually beneficial outcomes
- Maintain professional and friendly communications with our clients, including phone calls, emails & online meetings
- Daily use of Salesforce, Catalyst, Gong and other integrated tools
Our take
OpenAsset is a premier Digital Asset Management solution tailored specifically for the Architecture, Construction, and Engineering (ACE) sectors. With a track record spanning two decades and a diverse client base of 800+, OpenAsset is well-positioned to understand and cater to the unique challenges of these industries.
The problem it addresses is the acute need for an industry-specific solution that can effectively manage the digital assets crucial to ACE professionals. Traditional DAM systems often fall short in this regard, prompting OpenAsset's development to fill this significant gap. Its vision is not just to provide a platform but to inspire individuals through the visualization of the built world, an ambitious goal that sets them apart in the marketplace.
Marked by consistent growth, OpenAsset has strategically partnered with Marlin Equity Partners, a private equity firm, to enhance its sales, technical, and management capabilities. This collaboration is driven by the mounting demand for OpenAsset's B2B SaaS products. Alongside an ongoing focus on team expansion, positioning OpenAsset as a leader in addressing the distinctive needs of the ACE industries, ensuring its place at the forefront of specialized digital asset management.
Freddie
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Company benefits
- 25 paid vacation days
- 8 bank holidays
- 5 paid sick days
- SSP
- Work from home flexibility
- Paid parental leave
- Pension program
- Bike storage/shower facilities in building
- Career growth and development opportunities
Company HQ
London, UK
Leadership
Daniel Emmerson
(Co-Founder)Prior to OpenAsset, Daniel worked in Japan, firstly as an interpreter while studying before moving on to become a strategic planner for BBDO.
Peter Walsham
(Co-Founder)Previously studied High Energy Physics at Imperial College, and Physics at Oxford.
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