Solutions Engineer, Flock Safety

• To succeed as a Solution Engineer at Flock Safety, candidates should combine technical expertise with strong customer engagement and sales acumen, ensuring solutions are tailored to customer needs and deliver measurable value
• Consultative Sales & Customer Discovery – 5+ years of sales engineering or technology sales experience, with a track record of leading technical discovery sessions, tailoring demos, and aligning solutions to customer objectives
• Solution Architecture & Value Alignment – Ability to connect and align all platform capabilities—hardware, software, AI, and integrations—toward solving specific customer pain points and delivering measurable value
• Presentation & Communication Skills – Strong ability to deliver compelling in-person and virtual demonstrations, articulate competitive differentiators, and influence key stakeholders at all levels
• Sales Enablement & Deal Execution – Experience partnering with Account Executives (AEs) to accelerate deal cycles, drafting Statements of Work (SOWs) and Proof of Concept (POC) plans, and responding to RFPs/RFIs
• Technical & Integration Expertise – Strong understanding of SaaS platforms, with the ability to design scalable deployment strategies. Experience with real-time video, physical security, and VMS systems is a plus
• Industry & Market Knowledge – Understanding of public safety, security, and commercial loss prevention is a plus. Experience with crime mapping and mapping tools is also beneficial.
• This role is for problem solvers who thrive on understanding customer challenges, their definition of value, and demonstrating how our platform delivers real impact
• Their technical expertise enables them to translate complex capabilities into practical solutions, ensuring law enforcement agencies and commercial organizations maximize the power of our platform

• As a Solution Engineer, you will be embedded in the deal cycle, engaging customers from initial discovery to final sign-off
• You’ll partner closely with Account Executives (AEs) to understand customer pain points, consult on requirements, tailor platform demonstrations, and design deployment strategies that align with their priorities
• Whether it’s a police department improving investigative workflows or a retail chain enhancing loss prevention, you will craft solutions that help customers make informed decisions with confidence
• Leading discovery sessions to identify key customer requirements, success metrics, and process gaps
• Aligning tailored demonstrations, success stories, and technical discussions to the value metrics that matter most to each customer
• Designing deployment strategies that integrate Flock’s platform with existing workflows to drive operational impact
• Building Statements of Work (SOWs) and Proof of Concept (POC) plans that ensure smooth implementations
• Effectively articulating Flock’s competitive differentiators to position the platform’s unique advantages
• Guiding customers through final sign-off, securing buy-in and commitment
• This role is especially important now as we continue to expand our platform capabilities
• We need professionals who can bridge the technical and business worlds, driving meaningful conversations that lead to successful deployments
• Solution Engineers in this role craft compelling demos, showcase business value, and drive solution adoption by aligning technology with customer needs
• The First 30 Days
• Complete onboarding on Flock’s platform, APIs, integrations, and sales process
• Shadow customer calls and learn key pain points for law enforcement and commercial customers
• Gain proficiency on Flock’s internal presales tools
• Deliver a mock demo showcasing core platform capabilities
• The First 60 Days
• Lead technical discovery sessions and align solutions to customer needs
• Deliver customized demos and design deployment plans with integration considerations
• Draft SOWs and POCs, supporting AEs in accelerating deal cycles
• 90 Days & Beyond
• Independently manage end-to-end technical sales engagements, from discovery to sign-off
• Drive technical wins by aligning platform capabilities to customer value
• Contribute to solution playbooks, best practices, and internal training to scale impact

• We want our interview process to be a true reflection of our culture: transparent and collaborative. Throughout the interview process, your recruiter will guide you through the next steps and ensure you feel prepared every step of the way
• Our First Chat: During this first conversation, you’ll meet with a recruiter to chat through your background, what you could bring to Flock, what you are looking for in your next role, and who we are
• The Hiring Manager Interview: You will meet with your potential future boss to really dive into the role, the team, expectations, and what success means at Flock. This is your chance to really nerd out with someone in your field
• The Technical Assessment: Our technical assessments seek to test the hard skills required to do the job. Engineers may find themselves in coding interviews or architecture discussions, sales roles may present mock discovery calls, and leadership roles may craft 90 day plans. Your recruiter will inform you of which assessment you will be assigned and ensure you are fully prepared for your big day
• The Panel: Learn more about the team, responsibilities, and workflows. You should be prepared to speak about past projects, how you collaborate and communicate with others, and how you live our values. Depending on the team and role you are interviewing for, you may meet with several teammates as well as cross-functional partners
• The Executive Review: A chance to meet an executive and view Flock from a different lens. Be prepared to ask well-thought-out questions about the company, culture, and more

• 🌴Use what you need PTO: We seriously mean it, plus 11 company holidays and your birthday off!
• ⚕️Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match
• 👪Family Leave: We provide 16 weeks of 100% paid leave for primary caregivers and 12 weeks of 100% paid leave for secondary caregivers
• 🍼Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. We will reimburse $10,000 a year for adoption, surrogacy, or infertility
• 🧠Mental Health: All employees receive an annual subscription to Headspace
• 💖Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support
• 💸Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions
• 💻WFH Stipend: $150 per month to cover the costs of working from home
• 📚L&D Stipend: $250 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more
• 🏠Home Office Stipend: A one-time $750 to help you create your dream office
• 🏢Coworking Space: If you’re not local to our ATL HQ, we’ll provide $250 a month to get you set up with an All Access Membership to WeWork (or a local coworking space in your area)
• 🐾Pet Insurance: We’ve partnered with Pumpkin to provide insurance for our employee’s fur babies

Total funding: $857.7m

Public vehicle surveillance provides valuable insights to emergency services for the prevention of crime, but bringing information together to create leads is difficult. There's no standardised system for inter-city vehicle surveillance, and this makes it difficult for communities and law enforcement services to work together.