Senior Manager of Operations & Insights, Salesforce
Life Sciences Cloud
$200.8-276.1k
+ Employee stock purchasing program
World's leading CRM provider
Be an early applicant
World's leading CRM provider
1001+ employees
Be an early applicant
$200.8-276.1k
+ Employee stock purchasing program
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- BS/BA or equivalent work experience; MBA a plus, but not required
- 8+ years of work experience in business operations or management consulting
- A strong understanding of the internal operations of an enterprise software company
- Expertise in math and modeling spreadsheets such as for pipeline analysis and scenario planning
- Excellent organizational, written and verbal communication
- Deep attention to detail and accuracy
- Strong project coordination skills and desire to improve processes
- Strong problem solving and analytical skills; demonstrated ability to structure complex problems, develop solutions
- Results-oriented, self-starter, and a high degree of motivation to go above and beyond the task at hand
- Strong executive presence and engagement skills
- Highly collaborative style and team player
What the job involves
- We are looking for a smart and motivated individual to take on the role of Sr. Manager of Operations and Insights for our Life Sciences business
- The role is a hybrid, featuring a mix of strategic planning, business analysis, sales and team optimization, project management, and business operations. The key responsibility for this role is to ensure our products and team support the messages delivered to the market serving as both a head of operations and as chief of staff to the Life Sciences Cloud leadership team
- The focus will be on program managing new product launches, forecasting, business performance tracking, and formulation of actionable recommendations. The successful candidate will regularly brief executives and own various cross-functional initiatives. Ideally, this person will feel comfortable interacting with senior management on a regular basis
- You must be able to build trusted relationships across the product organization and partner with leaders across sales, marketing, operations and finance
- Product operations and forecasting using Salesforce reports, Tableau, and spreadsheets as needed
- Build strong relationships across cross-functional global groups including product, operations, finance, sales, customers success, and marketing
- Work closely with product leadership including Industry and GM’s on day-to-day operations, key projects and strategic planning
- Design and interpret key performance metrics; develop and action on plans to address identified weaknesses
- Guide product and marketing leaders through new product introduction processes
- Perform thorough data analysis to support any recommendations with data
- Build executive presentations, crafting the messages of distribution, marketing and product leadership
- Track and report on solution success, oversee solution maturation tollgates
- Coordinate content/asset management including distribution, maintenance, refresh (with SME assistance)
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company benefits
- With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year
Company HQ
Financial District, San Francisco, CA
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
Salary benchmarks
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