Principal Product Manager, LegalZoom
SMB
$159.9-213.2k
+ Annual bonus, Incentive bonus and/or restricted stock units may be provided
Online legal advice platform
Open for applications
Online legal advice platform
1001+ employees
Open for applications
$159.9-213.2k
+ Annual bonus, Incentive bonus and/or restricted stock units may be provided
1001+ employees
Company mission
To make legal help should be a fundamental right, easy to understand, afford, and access.
Role
Who you are
- 8+ years of experience as a product manager, collaborating closely with Engineering, Design, Data Science and other cross-functional partners
- A deep user empathy for both internal and external customers
- End-to-end problem solving skills. From product discovery in situations with high ambiguity up to the point of post-launch monitoring
- Excellent "data skills". You are curious and ask the right questions, quickly gather relevant data points and are able to independently analyze and form data-backed perspectives
- Proven track record of building and delivering successful B2C/B2B products that scale, and customer experiences which delight
- Outstanding storytelling and communication skills, with the ability to adapt your style as you work with others up, down, and alongside you in the organization
- Subscription service or SaaS experience preferred
What the job involves
- We are looking for a dynamic and strategic Principal PM to lead the evolution of MyLZ, our logged in product experience
- This is a high visibility role that will require strong partnership with engineering, product design, business development, product marketing, and other cross-functional teams
- You’ll sweat the details, work side by side with the team, and lead with a high say/do ratio
- This is an opportunity to make a big impact on the lives of our Small Business customers, drive huge business value and define the future of core engagement experiences with LegalZoom and our customers
- Define and consistently refine the roadmap to optimize for business results
- Execute with excellence on initiatives focused on enabling a scalable, easy to use, and valuable experience for our partners and customers
- Balance longer term transformational initiatives with nearer-term value delivery
- Own planning and end-to-end execution of features/programs working with business, product design, and engineering teams
- Drive customer empathy and advocacy. You'll gain the relevant customer insights from a variety of sources knowing that your customers are both internal (product and business leaders) and external (Small and Medium sized businesses and consumers seeking legal and compliance help
- Dive deep and solve customer and product problems while also synthesizing and providing executive level updates and recommendations
- Be a trusted partner for your fellow product team members and all cross-functional groups
- Perform data analysis. You'll be tracking and constantly looking to optimize key metrics
- Be available for occasional travel as needed
Our take
LegalZoom is an online legal technology service that can help people create their own legal documents. It believes legal advice and services should be clear, easy-to-understand, and affordable, and provides services to help people make a will, start a business, lodge a trademark application, and more.
LegalZoom has helped millions of people who otherwise could not hire a lawyer, with its extensive range of legal solutions. It competes with a handful of other companies, such as IncFile and Rocket Lawyer, that also provide online legal technology.
However, it has found space to grow its operations nonetheless, partially due to the rise in interest in digital solutions. An IPO in 2021 also enabled LegalZoom's growth, though in 2024 a class action is underway to investigate the company's significantly lowered share prices.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (2 rounds)
Jul 2011
$66m
SERIES B
Mar 2007
$45m
SERIES A
Total funding: $111m
Company benefits
- Private healthcare
- Pension
- Eye care
- Discount legal fees
- Season ticket loan
- Cycle to work
- Fundraising match
- Life assurance
- Chill-out area
- Massages
- Office yoga
- Social events
Company HQ
Downtown, Glendale, CA
Leadership
Robert Shapiro
(Co-founder)Co-founder of ShoeDazzle.com and Chairman of the Brent Shapiro Foundation for Alcohol and Drug Awareness.
Brian Lee
(Co-founder)Co-founder of ShoeDazzle.com and The Honest Company. Previously Attorney at Skadden Arps. J.D of Law at UCLA School of Law.
Salary benchmarks
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