Head of Global Sales Operations, monday.com
+ Bonus potential, and eligibility to take part in the company equity incentive program
More information about location
3+ days a week in office
A global software company transforming how businesses run
Posted today
A global software company transforming how businesses run
1001+ employees
Posted today
+ Bonus potential, and eligibility to take part in the company equity incentive program
More information about location
3+ days a week in office
1001+ employees
Company mission
To empower organisations of any size to run better, faster, and smarter.
Role
Who you are
- 8–12+ years of experience in Revenue Operations, Sales Operations, or Business Operations in a SaaS / tech environment
- Proven people leadership experience, including managing managers and developing high-performing teams across multiple functional areas
- Proven leadership of teams spanning both strategic process design and operational execution
- Experience working directly with regional sales leadership as a trusted partner
- Deep understanding of GTM motions (new business, expansion, retention) and the end-to-end customer journey
- Strong analytical skills with experience in forecasting, KPI design, and business performance reporting
- Experience owning CRM systems and sales tech stacks; strong familiarity with Salesforce.
- Track record of driving process standardization and adoption across global teams
- Exceptional communication skills, with the ability to partner with executives and influence cross-functional stakeholders
- Excellent project management and cross-functional collaboration skills
- Strategic thinker with a hands-on, detail-oriented approach; able to operate at both 30,000 ft. and in the weeds
What the job involves
- We are seeking a highly strategic and execution-focused Head of Global Sales Operations to lead two critical functions within the Revenue Operations organization: Sales Operations and the Global Business Partners
- This role will combine ownership of the operational backbone of the Sales org (forecasting, cadences, policies, systems) with the field-facing partnership model that supports regional leaders in driving results. You will ensure that global operating standards are maintained while enabling regions to execute effectively against their targets
- This is a people leadership role responsible for managing managers and senior individual contributors, building high-performing teams, and driving clarity and operational excellence across global and regional teams
- Manage distributed team of regional directors - each of whom support one of monday’s regions (North America, LATAM, EMEA and APJ)
- Along with the regional directors, act as the strategic partner to Sales GMs
- Support annual strategic and territory planning efforts
- Track and analyze execution against targets, surfacing risks, gaps, and opportunities
- Provide data-driven insights to help regional leadership make informed business decisions
- Identify bottlenecks and blockers in regional execution, and work cross-functionally to resolve them
- Propose and drive initiatives to optimize regional results and accelerate growth
- Serve as the voice of the field within Revenue Operations, ensuring regional needs are understood and prioritized appropriately
- Own the operational cadence of the Sales org, including forecast calls, revenue reviews, and QBRs
- Lead the forecasting process, ensuring accuracy, accountability, and transparency
- Define and enforce rules of engagement and policies, ensuring fairness and consistency across the org
- Own and monitor the sales tech stack, driving adoption and ensuring tools are leveraged effectively
- Proactively monitor the revenue machine to identify and address broken processes or bottlenecks across top of funnel and the sales motion
Salary benchmarks
Our take
Monday.com is a customisable work OS where teams create and shape workflow apps in minutes to plan, run, and track their processes, projects, and operations for organisations of all sizes. The code-free platform adapts to shifting needs quickly, liberates teams from manual grunt work, and connects teams in a collaborative work space. Ultimately, its agile product suite transforms the way that businesses run and is applicable across many use cases.
The company’s products are gaining increasing popularity with customers seeking ways to manage employees who are increasingly working from home. Within the collaboration tools market, Monday.com hopes to position itself as the ever-powerful and smart go-to place to get an overview of everything that’s happening in teams, with low chat noise and no need for technical knowledge to gain understanding. It's been picked up by over 245,000 companies worldwide, including household brands such as Coca Cola, Hulu and Universal Music Group.
Since listing publically and gaining IPO status in 2019, Monday's revenue and subscription base have continued to grow despite economic headwinds in the overall tech sector. Long term, the founders believe they can grow the company to a secure No. 1 spot. They plan to do this by capitalising on the growing uptake of remote working and no-code customisation over the next decade.
Kirsty
Company Specialist at Welcome to the Jungle
Meet the team
30 people
James Suwanpatra, Sales Director
Insights
13% employee growth in 12 months
Company
Company benefits
- Equity (monday shares) grants
- Wellness benefits
- Pet-friendly offices
- Hybrid working
- Private Health insurance
- Income protection & Life Insurance
- Generous Pension Scheme with matching employer contribution
Company values
- Transparency
- Impact
- Data-driven
- Ownership
- Inclusivity
- Accountability
Company HQ
London
Articles
Leadership
Roy Mann
(Co-CEO)Previously CTO at Wix and two-time former CEO of internet startups.
Eran Zinman
(Co-CEO)Founded Conduit Mobile, and has extensive software development experience.
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