Senior Technical Product Manager, Favor
Platform Engineering
2+ days a week in office
Food & essential order service
Job no longer available
Food & essential order service
1001+ employees
Job no longer available
2+ days a week in office
1001+ employees
Company mission
To create a more connected community to get anything delivered through an affordable and personalized service.
Role
Who you are
- 4 - 8 years of related experience as a Product, Program or Technical Program Manager or similar role in software or technology products
- Strong technical background and understanding of software development processes, including infrastructure components and request lifecycle
- Excellent communication and interpersonal skills to collaborate with cross-functional teams, able to weigh in on technical approaches
- Analytical mindset with the ability to use data to drive decision-making
- Project management skills to lead and coordinate complex projects
- Solid understanding of agile methodologies and lean principles
- Deep-level understanding of APIs and databases from a technical perspective
- Ability to develop and maintain a detailed product and technical roadmap that aligns with the company's strategic goals while leveraging technical teams to create solutions that reduce friction for technical stakeholders and improve their efficiency
- Ability to ensure timely delivery of product milestones by coordinating with cross-functional teams
- Ability to translate technical jargon into clear, concise, and easily understandable terms for non-technical stakeholders
- Ability to educate and inform team members and stakeholders about technical concepts, product functionalities, and development processes
- Ability to create comprehensive documentation and presentations to communicate complex ideas effectively
- Ability to be a champion for balancing technical debt and feature work
What the job involves
- We are seeking a highly motivated and experienced Senior Technical Product Manager to join our platform team
- The successful candidate will play a crucial role in shaping our cutting-edge internal products' development and lifecycle management
- As a Technical Product Manager, you will collaborate closely with cross-functional squads to drive the successful delivery of innovative solutions to our developers across all platforms
- Engineering Product Strategy: Develop and execute a comprehensive product strategy in alignment with the product squad's overall goals and objectives
- Requirement Gathering: Collaborate with stakeholders to gather, prioritize, and document detailed product requirements, ensuring a clear understanding of developer needs
- Roadmap Planning: Create and maintain a product roadmap that outlines the short-term and long-term vision for the product, taking into account technical feasibility, market trends, and business priorities
- Feature Definition: Collaborate with engineering teams to define features, functionalities, and user stories, ensuring clear communication of requirements and expectations
- Project Management: Lead the product development process, including planning, execution, monitoring, and delivery, while ensuring alignment with timelines and resources
- Strategic Analysis: Conduct competitive analysis and stay informed about industry trends to identify product improvements and innovation opportunities for our internal engineers
- Developer Engagement: Gather feedback from developers, analyze user behavior, and leverage data to make data-driven decisions
- Release Management: Plan and execute product releases, coordinating with different teams to ensure a smooth launch and post-launch support
- Documentation: Create and maintain accurate product documentation, user guides, and release notes to facilitate effective communication and knowledge sharing
- Performance Metrics: Define and track key performance indicators (KPIs) to measure the product's success and effectiveness, making adjustments as necessary
- This is a hybrid role, meaning you’ll work from home roughly three days per week and collaborate with other team members in person at our HQ in Austin, Texas for the remaining work days
Our take
More and more people are looking to get things delivered fast, and businesses are trying to find inventive ways to meet the demand and get people’s purchases to them as quickly as possible. Favor solves this problem, with an on-demand delivery service that depends on “runners” to get products to customers quickly.
Customers can browse on the Favor app and select items from their list or input items from other stores in the delivery zone, and Favor runners will collect the item and deliver it within an hour. While many on-demand delivery services struggle to scale, Favor itself has managed to expand its operations across Texas and into Philadelphia.
A handful of the company's early rivals have since gone out of business, but the company is challenged by deep-pocketed businesses like DoorDash and Uber Eats. That said, its progress so far has been good, and Favor continues to innovate - for example with its B2B “Shop & Deliver” platform.
Freddie
Company Specialist at Welcome to the Jungle
Insights
5% employee growth in 12 months
Company
Funding (2 rounds)
Sep 2017
$22m
SERIES B
Mar 2015
$13m
SERIES A
Total funding: $35m
Company benefits
- Premium health, vision, dental, life and 401(k) options
- Complimentary meals, commuter benefits, dependent care, and of course - Favor delivery credit and H-E-B discounts
- Fitness center in the office
- Beer Fridays, quarterly company-wide events, and regular connection opportunities
- HQ in the heart of East Austin with multiple lounge areas, a coffee bar, library, fully stocked kitchen and more
- Unlimited PTO for salary employees and ample vacation time to all team members
- Regular Learning Labs taught by internal team members and external facilitators
Company HQ
Holly, Austin, TX
Leadership
Keith Duncan
(CEO)Began working at the company as SVP of Sales & Business Development and was promoted to CRO within 4 years. They then worked as CRO at Orchard before returning to Favor as CEO in 2023.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 1 more job at Favor