Engineering Manager, Zapier
Canvas
$187.8-281.6k
Canada: CA$187.8K – CA$281.6K. Both locations offer equity and bonus
Senior and Expert level
Remote from Canada, US
Workflow automation service
Be an early applicant
Workflow automation service
1001+ employees
B2BEnterpriseInternal toolsProductivityAutomation
Be an early applicant
$187.8-281.6k
Canada: CA$187.8K – CA$281.6K. Both locations offer equity and bonus
Senior and Expert level
Remote from Canada, US
1001+ employees
B2BEnterpriseInternal toolsProductivityAutomation
Company mission
Zapier's mission is to Make Automation Work for Everyone!
Role
Who you are
- You have deep customer empathy and thrive in solving real enterprise problems. You understand that enterprise customers want reliable, proven solutions that work seamlessly with their existing tools
- You know when to innovate and when to adopt established patterns that enterprise buyers expect and trust
- You bring energy and a problem-solving mindset, eager to dig into customer problems and figure them out while respecting enterprise constraints
- You are an effective team builder and a skilled engineering leader. This isn't your first rodeo
- Ou have at least two years of experience managing cross-functional teams of engineers comprising frontend, full stack, and backend disciplines
- You know how to hire, train, and develop engineers from all backgrounds. You understand the benefits of building a diverse and inclusive engineering team
- Champion of Platform Thinking and Scalability. You've led teams building foundational platforms that unlock capabilities across an organization, not just individual features
- You understand the difference between building a tool and building a platform. You know how to balance long-term platform investments with delivering incremental value, and you can articulate the business case for both to stakeholders
- You're experienced with distributed systems and backend infrastructure. While you appreciate great UX, you're excited about the backend and infrastructure work that makes enterprise-scale products possible
- You've built or managed teams building APIs, configuration layers, or infrastructure that multiple teams depend on. You understand what it takes to build systems that are reliable, performant, and scalable
- You're a collaborator and advocate for your team. You leverage your strong communication skills to align on a shared vision and strategy with your Product and Design partners, stakeholders, and peer teams
- You know how to play the game—smiling and accepting when politics get weird, but also knowing when and how to push back constructively
- You actively seek input from stakeholders and integrate their feedback into decision-making processes
- Your transparent communication style fosters trust and alignment across teams, and your ability to build relationships leads to successful project outcomes and a cohesive team dynamic
- You've shipped production code and you know what great code looks like. You contribute to design discussions, review code, and establish quality standards for your team
- You utilize key metrics to monitor your team's health, performance, and quality output. A solid grasp of engineering fundamentals is essential, along with practical understanding of software development practices and trade-offs between technical debt and product needs
- You're comfortable with enterprise requirements and constraints. You've worked in environments where permissions models, compliance, security, and governance aren't nice-to-haves—they're requirements
- You understand that enterprise work moves differently than startup product work, and you know how to help your team navigate those realities while maintaining momentum
- You're opinionated and willing to push back constructively. You don't just accept requirements at face value—you ask why, what, and when
- You probe for the actual requirements and what "done" looks like. You can disagree, make your case, reach a compromise, and then commit fully to the decision
- You have experience with or strong curiosity about AI integration. Experience integrating AI capabilities into enterprise products—particularly in grounded, practical ways that respect enterprise constraints—would set you apart
- You understand AI as a tool that adds value, not as magic, and you can help teams integrate it thoughtfully where it genuinely improves the customer experience
What the job involves
- Zapier has made automation work for everyone — and now, that includes some of the world's biggest companies! Our Enterprise customers value automation and need tools that offer scale, control, visibility, and trust
- We're looking for an Engineering Manager to lead our Canvas team within Zapier's Enterprise Zone
- This team owns critical platform infrastructure that enables visibility, dependency mapping, and collaborative management of automation assets at enterprise scale
- You'll lead a team building the foundational layers that power enterprise observability, governance, and self-healing capabilities across our product. Our mission includes:
- Building scalable platform infrastructure that enables automation-as-code and unlocks enterprise-grade visibility and management capabilities
- Creating tools for dependency mapping, observability, and collaborative workspace management
- Leveraging AI to surface high-quality signal and oversight for enterprise accounts, enabling proactive management and self-healing capabilities
- Enabling enterprise customers to manage complex automation ecosystems with confidence and control
- Work closely with your product and design peers to deliver customer and company value, translating between technical capabilities and business outcomes
- Develop effective ways to communicate, monitor, and lead your team of 6 high-functioning, self-organizing, and motivated cross-functional Engineers through weekly one-on-ones and team meetings
- Keep the leadership team and your peer teams in Enterprise informed on your team's progress and challenges in ways that are easy and enjoyable to receive, like one-on-ones, update posts, and regular team hangouts
- Build rapport with each member of the Engineering Team and support them through coaching and mentorship to help level up their skills, and performance management when necessary
- Participate in code reviews, learning and spreading technical knowledge throughout Zapier—moving knowledge to documentation where appropriate
- Maintain a focus on our customers by using customer feedback to guide your team through tradeoffs. Help your team understand the difference between building speculative features and building proven enterprise capabilities that customers explicitly need
- Work directly with cross-functional stakeholders and peer teams across the Enterprise Zone to ensure platform capabilities are serving their needs and enabling their success
- Recruit, onboard, and train new engineers at Zapier, as well as supporting the continuous improvement of hiring practices in Engineering
- Lead platform strategy and stakeholder management. Help articulate the value of long-term platform investments to executives and stakeholders who may be skeptical of projects that don't ship visible features immediately. Build trust through iterative milestones, customer-backed use cases, and clear communication about what's being built and why
- Organize your team to serve multiple constituencies. The Canvas team builds infrastructure that both enterprise customers interact with directly and that internal teams across Zapier depend on. You'll balance these needs while keeping the team focused on the highest-leverage work
Application process
- Deadline to Apply: December 31, 2025 at 5:00 AM GMT
Our take
Even before remote working became the "in thing", freelancers, small business owners, and large organisations have found themselves needing more and more software platforms to serve their operations needs. As people used more software services, Zapier founders saw the need to connect the actions between these softwares and save everyone some time.
Zapier is the largest integration and automation tool for businesses. Since being founded, Zapier has grown its suite of automation offerings across almost every mainstream software service. The company is one of the most successful to come out of Y Combinator, and has also been one of the pioneers of remote working.
Zapier has so far, been able to capitalise heavily on its advantage as first entrants and has had very little actual competition. Software services aren't going anywhere anytime soon and organisations are only going to need more of them. This puts Zapier in a strong place growth-wise but also opens up room for bolder companies to get in on the action. Companies like Airtable and Integromat are already preying on more niche segments of Zapier's market share.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Top investors
38% employee growth in 12 months
Company
Funding (2 rounds)
Oct 2012
$1.3m
SEED
Sep 2012
$0.2m
SEED
Total funding: $1.5m
Company benefits
- Work from anywhere
- Bonus program
- Unlimited vacation policy
- Great healthcare + dental + vision coverage*
- Retirement plan with company match*
- Stock options for every Zapien**
- 2 annual company retreats to awesome places
- 14 weeks paid leave for new parents
- Home office setup stipend
- Professional development allowance
Additional info
- As a fully remote company with 800+ team members across 40+ states, 38 countries, and 18+ timezones, we’ve adopted a culture of asynchronous work. This work style allows teams to collaborate effectively across locations, time zones, skills, and each individual’s energy levels, and empowers employees to work in a setting that fits their needs. In practice, we live on Slack, with most conversations in public channels. It mimics the open-office feel and allows everyone to search the chat logs if they need to find something that happened when they weren’t around
Leadership
Wade Foster
(CEO & Co-Founder)Prior to co-founding Zapier, wasEmail Marketing Manager with Veterans United Home Loans, and Customer Development Lead at The Idea Works.
Bryan Helmig
(CTO & Co-Founder)Was previously Product Dev/Manager at Veterans United Home Loans.
Mike Knoop
(Co-Founder)Was CPO and Head of Labs at Zapier before becoming President. Previously was a Graduate Research at the University of Missouri.
Share this job
View 23 more jobs at Zapier