IT Project Manager, Workwize
More information about location
Global IT hardware management
Job no longer available
Global IT hardware management
101-200 employees
Job no longer available
More information about location
101-200 employees
Company mission
To unlock boundless opportunities for a global workforce.
Role
Who you are
- 5+ years of experience as an IT Manager, including having managed
- Strong understanding of ABM, Autopilot, MDM enrollment, Device imaging and Wipe-up flows
- Familiarity with SaaS applications, IAM tooling, Asset Management Automation applications other relevant IT management applications
- Excellent verbal and written communication in English
- Proactive with a customer-centric mindset
- High level of structure, able to follow and setup scalable processes
- Bias for action
- Strong analytical and problem-solving abilities
- Adaptable and innovative in a fast-paced environment
What the job involves
- We're looking for an experienced IT Manager/Project Manager to lead and optimise our global IT configuration and wipe-up capabilities for our clients as well as internally
- As the IT Project Manager, you will be responsible for streamlining our global IT configuration and wipe-up processes to ensure seamless operations for our clients, as well as for Workwize
- You will oversee project execution, optimize workflows, and implement innovative solutions to enable flowless Device enrollment and Wipe-up for a variety of clients, all across the globe
- Reporting to the VP Operations, you will collaborate closely with the Tech and Operations teams to align technical capabilities with client needs and continuously improve our services
- As IT Project Manager, your performance will be measured by key service delivery and operational efficiency metrics:
- Enrollment Success Rate
- – Minimizing the percentage of failed device enrollment orders within MDM-integrated workflows
- Supplier Turnaround Time
- – Reducing the number of working days required by suppliers to complete device enrollment before delivery
- Client Adoption of Standardized Wipe-Up
- – Driving the percentage of new clients successfully using our standardized wipe-up process
- Issue Resolution Speed
- – Decreasing the average time (in working days) to resolve configuration-related escalations with suppliers
- Wipe-Up Execution Time
- – Optimizing the time it takes for warehouse teams to carry out wipe-up requests from start to finish
- Building a Roadmap of projects to enable Workwize clients to have error-free MDM enrollment (or imaging) on their orders and Wipe-up on their devices
- Lead projects from conception to completion, including roadmapping, automation and timeline management, in relationship with other Operations and Tech teams
- Helping design our platform experience in regards to Device configuration and Wipe-up, ensuring a great/seamless client experience
- Monitor IT performance metrics and make recommendations for improvements to optimize efficiency and productivity
- Solving day-to-day issues from our clients with enrollment/wipe-up and inform roadmap of projects with conclusions from issues
- Discussing with Workwize suppliers/Workwize Warehouses to ensure that the right setup is put in place for Device configuration/Wipe-up requirements to work smoothly
- Develop and implement IT strategies that align with Workwize’s business objectives
- Manage Workwize’s fleet of IT equipment internally
- Setup automated employee onboarding and offboarding workflows
- Setup IAM for SaaS and processes for access control management
- Setup ITAM tooling to maintain inventory of all equipment
- Manage Workwize’s Mobile Device Management and keep in compliance with CyberSecurity policies
- Provide IT-Support internally to Workwize employees
Our take
Workwize is a procurement and management platform tailored specifically to meet the evolving needs of remote and hybrid working. At its core, Workwize prioritises customisation, flexibility, and transparency, enabling companies to effectively manage and procure the essential technologies and tools vital for their workforce.
Based in the Netherlands, Workwize has swiftly garnered acclaim, serving fast-growing startups and established enterprises alike within its native landscape. With its appeal extending globally, securing players such as Netflix to leverage its services within Europe. For a young company born out of the pandemic, Workwize has charted an impressive trajectory, underlining the enduring relevance of hybrid and remote work models well into the 2020s.
Backed by multiple rounds of funding, Workwize has embarked on an ambitious expansion journey across Europe, capitalising on its existing client base spanning fifteen countries. Furthermore, strategic investments in workforce augmentation underscore a promising phase of growth for the company, poised to solidify its position as a frontrunner in shaping the future of workplace management and procurement solutions.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
2% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jan 2025
$15.2m
SERIES A
Jan 2022
$1.8m
SEED
Total funding: $17.6m
Company benefits
- Dynamic Work Place: Work flexibly with hybrid and remote options, plus the ability to work from anywhere for up to four weeks each year.
- Diverse, Global Team: Collaborate with a diverse team across cultures, unified by English, and anchored by our Amsterdam headquarters.
- Heart of Amsterdam: Enjoy the centrally located headquarters in Amsterdam with scenic views of the iconic canals.
- Home oFfice Budget: Receive a MacBook and a home office budget to ensure you’re set up for success anywhere.
- Monthly Team Events: Connect and celebrate with regular team events, meet-ups, and milestone celebrations in Amsterdam..
- Time to Recharge: Take advantage of vacation policies tailored to your region, ensuring work-life balance wherever you are.
Company HQ
Grachtengordel-West, Amsterdam, Netherlands
Leadership
Victor Dik
(Co-Founder & CCO)Previously a Planning and Portfolio Manager at Vodafone Ziggo, a Domestic Relationship and Recruitment Manager at Knowledge 2 Share Foundation.
Sebastiaan Scholten
(Co-Founder & CTO)Previously an Investment Banking Intern at Lazard and eCommerce Director at MIPACHA.
Michiel Meyer
(Co-Founder & CEO)Previously a Business Growth Manager & Head of Addity at Buckaroo, Head of Department at Addity Payments, Consultant at McKinsey & Company and FinTech Developer at CoInvestor.
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