Manager of Sales Development, TouchBistro
Restaurant management POS system
Be an early applicant
Restaurant management POS system
501-1000 employees
Be an early applicant
501-1000 employees
Company mission
To provide restaurateurs with innovative technology that makes running a restaurant easier.
Role
Who you are
- You are a leader that is ready to take on a management role or have previous experience managing a team of high performing reps
- Highly metrics driven, you understand the impact inputs have on sales development
- Self-starter with proven success as a leader
- Ability to motivate and inspire teams towards hitting their quotas
- Proven record of success in a SaaS or technology environment
- Highly organized and able to prioritize tasks for the team
- Excellent presentation and listening skills
- Working knowledge/experience of the Restaurant/POS space is a plus!
What the job involves
- TouchBistro is seeking an experienced Manager, Sales Development to join our Toronto team to help us build and scale a team of high performing Sales Development Representatives. These are the teams that are tasked with growing our North American footprint within the restaurant and hospitality segment
- You will lead a highly visible and motivated team, responsible for inbound leads, who achieve individual, team and organizational quotas. You'll have the opportunity to build and create, and become a valuable contributor to the overall sales strategy to successfully align sales development objectives with corporate objectives in a key market
- Recruit, train, and inspire a team of SDRs responsible for inbound leads
- Develop highly scalable yet personal call cadences
- Manage the inbound lead flow and track efficiency of sales and marketing programs and campaigns
- Utilize quantitative methods to measure, report, manage, and optimize efforts related to sales activity, call metrics and forecast to Senior Sales Management
- Identify and make recommendations for improvement in areas of process, efficiency, and productivity
- Motivate individuals and team to exceed objectives through coaching, regular broadcast of results, and creative incentives
- Build a winning culture by coaching and mentoring team members
- Develop representatives into sales-ready candidates to ensure professional development and growth
Our take
The COVID-19 pandemic has led restaurants worldwide to turn towards digital solutions for menus, ordering, and other contact-based elements of hospitality. However, many restaurants have chosen to remain digital after restrictions have been lifted due to the convenience and efficiency that such solutions provide, yet the fragmented nature of the tools leaves a lot to be desired.
TouchBistro provides an all-in-one restaurant management system, offering digital solutions to increase efficiency, turnover, and profits for restaurants of any size. The software system includes digital tools for online ordering, table reservations, loyalty systems, menus, and table management, providing customers with a frictionless digital ordering experience whilst giving restaurant managers direct insights into how the business can be improved.
Whilst management systems for restaurants have existed in a fragmented manner for years, TouchBistro has taken a unique stance by tackling the end-to-end restaurant management process within a single platform. Furthermore, the flexible pricing offered ensures that any sized business can benefit from the software, unlike most existing solutions that are focused on the management of large restaurants and chains. It's USPs like these that have helped TouchBistro raise hundreds of millions in funding since its founding in 2011.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-11% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Nov 2022
$108.4m
GROWTH EQUITY VC
Sep 2019
$118.9m
SERIES E
Total funding: $333.7m
Company benefits
- Company Equity
- Generous Time Off Program
- Health Benefits
- Flexible Health and Wellness Plan
- New Parent Support Program
- Employee Assistance Program
- Professional Development
- Volunteer Program
- Monthly Lunches
- Indoor Bike Racks
Company HQ
Financial District, Toronto, ON
Leadership
Samir Zabaneh
(CEO & Chairman)They joined TouchBistro in 2018 as Chair of the Board of Directors and became CEO in 2021. Previously, they were an Executive VP of Global Business Services at First Data Corporation and CFO at Element Fleet Management, Heartland Payment Systems, Moneris Solutions, Fortress Investment Grouo, and Q9 Networks.
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