Product Manager Intern, ServiceNow
Office located in Hoekenrode 3, Amsterdam
Cloud-based digital workflows for enterprises
Be an early applicant
Cloud-based digital workflows for enterprises
1001+ employees
Be an early applicant
Office located in Hoekenrode 3, Amsterdam
1001+ employees
Company mission
To transform IT to revolutionise the enterprise.
Role
Who you are
- Currently enrolled in an accredited university working on a relevant Master’s Degree in Engineering, Business Management, Analytics, Computer Science, Information Systems, Applied Sciences, or a related field
- Must be a student for the full duration of the internship and returning to college for at least one semester following completion of the internship i.e. graduating no earlier than December 2025
- Must be available to start on 19th May OR 16th June 2025
- Commit to the full-time 12 weeks (3 months) internship
- Experience defining and capturing product requirements and transforming them into a product roadmap
- Strategic mindset: able to drive product strategy that achieves substantial customer value and business outcomes; able to make trade-off decisions considering what’s desirable, viable, and technically feasible
What the job involves
- As an Outbound Product Manager Intern you will support our ITOM based products and play a critical role in getting these products to market
- At ServiceNow, the Outbound Product Management team has a seat at the table to collaborate closely with many teams like Marketing, Sales, Solution Consulting, Inbound Product Managers, and engineering
- Craft go-to-market materials used to enable Sales and Partners on product capabilities, messaging, enhancements, and roadmaps
- Drive adoption-at-scale activities including community content, webinars, and customer meetings
- Provide technical product knowledge to internal stakeholders and partners to ensure successful implementations for customers on this new product
- Deliver vision, strategy, and roadmap sessions for customers and partners
- Be a conduit for market and customer requirements into the development of product strategy and roadmap
- Partner with Product Marketing on content and demos to support go-to-market
- Partner with solution consulting to define the use case outcomes and product narratives to support customer-facing sales demos
- Assist in preparation of briefing materials for analysts
- Curate customer product adoption stories that can be used for marketing materials, references, and in sales pursuits
- Collaborate with product teams on both product strategy and go-to-market strategy and activities
- Play a role in defining pricing and packaging needs
- Analyze competitor offerings and market dynamics to ensure our products remain competitive and meet customer expectations
- Understand how customers are using the product and where the product is meeting or failing to meet customer expectations and adoption goals
- Track product adoption metrics
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7500 customers, including 80% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15 billion, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
Company values
- Win as a team
- Innovate and execute
- Stay hungry and humble
- Deliver customer success
Company HQ
Santa Clara, CA
Articles
Leadership
Fred Luddy
(Chairman Of The Board)Previously Software Developer at Amdahl Corporation for 4 years and CTO at Peregrine Systems for 13 years.
Salary benchmarks
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Diversity, Equity & Inclusion at ServiceNow
- Enabling and empowering our people: We use rich learning programmes to equip employees with inclusive mindsets and skills, and we build equitable processes across our entire talent ecosystem
- Engaging our communities and allies: We make space to listen, share openly and engage in respectful dialogue. We extend into our communities through civic engagement, digital literacy and non‑profit support
- Building diverse talent and hiring inclusively: We grow stronger together by developing and advancing individual talent and by improving representation at all levels.
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