Service Dispatcher, EquipmentShare
Office located in Brown Ln, TX
Equipment and digital solutions provider
Be an early applicant
Equipment and digital solutions provider
1001+ employees
Be an early applicant
Office located in Brown Ln, TX
1001+ employees
Company mission
To enable the construction industry with tools that unlock substantial increases to productivity.
Role
Who you are
- We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of building something special
- You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive
- You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment
- See challenges as opportunities
- Embrace change and continuous improvement
- Bring energy, effort, and optimism every day
- Effective oral and written communication skills with internal and external partners
- Proficient with spreadsheets, email tools and comfortable with learning new technology
- Excellent organizational, time management and multitasking skills
- Ability to work with all levels of personnel within the organization
- Strong technical aptitude and understanding of construction equipment and rental industry
- At least 1-2 years general dispatch experience in the construction or manufacturing industry is highly desired
- Possess a valid driver’s license
- High School diploma, Trade school certificate preferred
What the job involves
- We’re hiring a Service Dispatcher at our rental facility in Central Austin, TX, and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction
- Maintain high level of customer service with all customers
- Coordinate and initiate customer dispatch requests and changes with sales team and other departments
- Coordinate and manage final dispatch responsibilities, scheduling drivers to pick up and deliver equipment to and from customers
- Monitor drivers hours and scheduling for availability to cover delivery responsibilities
- Schedule: Monday to Friday, 7:00 AM to 5:00 PM, and offers overtime pay after working 40 hours. (On call during the weekend only in special circumstances)
Our take
Innovation in automated equipment presents opportunities for increased efficiency for contractors, but this comes at a huge financial cost. Furthermore, whilst this equipment is often highly valuable for the completion of a contractor task, equipment may remain unused for a significant time after task completion.
EquipmentShare provides a telematics platform for contractors called ES Track, a service that facilitates the rental of under-utilized equipment. This is achieved by using the software to determine usage statistics of a piece of equipment, providing insights on financial opportunities a contractor may have in terms of equipment rental.
In addition to presenting itself as the ‘Airbnb of contract equipment’, the company presents further potential by focusing on transforming existing equipment to be fully autonomous. 2023 funding is being used to expand its reach, and in combination with providing rental insights, EquipmentShare’s approach is uniquely focused on finding money-saving opportunities for contractors.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
23% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Sep 2023
$150m
SERIES E
Apr 2023
$290m
LATE VC
Total funding: $794.1m
Company benefits
- Health benefits (medical, vision, dental)
- 401(k)
- Paid holidays and vacation time, plus overtime for applicable employees
- Regular performance reviews to help employees advance their career, grow their skills and increase compensation
- 24/7 access to wellness resources, like counseling and financial planning
- Gym membership stipends
- Annual allowance for protective footwear and eyewear (for safety sensitive positions)
- Family-friendly workplace for working parents
- Employee-family get-togethers, like family food truck nights
- Access to corporate discounts for thousands of outdoor brands
- Tool reimbursement for service employees based on tenure
- The computer setup and tools you need to do your job
- 16 hours a year of paid time to volunteer in your community
- Casual dress code
- Collaborative culture
- Monthly dinner on us
Company HQ
Columbia, MO
Leadership
Jeffrey Lowe
(Co-founder)Worked as a Freelance Web Designer for 6 years, alongside working as a Partner at Lowe Constructing, before founding EquipmentShare in August 2014.
Jabbok Shclacks
(CEO)Currently owns Schlacks Construction, NASS, and Tiger Storage.
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