Debt Collections Agent, Grover

German Speaking

Salary not provided

Salesforce

Entry and Junior level

Berlin

2 days a week in office (Berlin-Schöneberg )

Technology subscription platform

Be an early applicant

Technology subscription platform

201-500 employees

B2CSustainabilityConsumer GoodseCommerce

Be an early applicant

Salary not provided

Salesforce

Entry and Junior level

Berlin

2 days a week in office (Berlin-Schöneberg )

201-500 employees

B2CSustainabilityConsumer GoodseCommerce

Company mission

To give consumers access to premium consumer technology at an affordable price and on a flexible schedule.

Job

Company

Role

Who you are

First experience in Debt Collection is a big plus
Fluent in German and English (C1 level minimum)
Customer service oriented
Basic understanding of accounting principles
Ability to multitask and work with targets and tight deadlines
Experience with MS Office and Salesforce
Excellent communication and negotiation skills

What the job involves

We are currently looking for a Debt Collections Agent - DACH Market (Germany and Austria) to join our talented Debt Collection team in our Berlin HQ
Contact customers via phone and email to inform them of overdue payments
Plan a course of action to recover outstanding payments
Negotiate payoff deadlines or payment plans
Respond to customer queries
Investigate and resolve discrepancies
Update account status and database
Alert superiors of debtors unwilling or unable to pay when necessary

Our take

Purchasing tech items like mobile phones and laptops can be cost-heavy and are not always affordable. People often have to plan around such purchases; the costs are unavoidable as they represent essential investments. Furthermore, the life cycle of products usually begins and ends with one user, which is not always optimized for sustainability.

Grover tackles these existing issues by offering a subscription service to tech products where customers can rent products on a rolling monthly basis. Through its flexible approach, the company aims to reach a wide target audience by increasing access to tech products as well as maximizing the value of these items by reducing waste and increasing their circulation.

Originally founded in Berlin, Grover has expanded its services to America, helping it achieve a 354% Year On Year growth. In 2022, the company opened a Miami headquarters, expanded its US team, and achieved 5.9 million visitors to its website. All of this combined signals the company's ripeness for expansion, whilst an impressive $50 million VC investment awarded in 2024 will accelerate a sustainable trajectory of growth.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Led by a woman

Top investors

102% employee growth in 12 months

Glassdoor (3.1)

Trustpilot (3.5)

Company

Funding (last 2 of 7 rounds)

Jul 2024

$58.3m

LATE VC

Apr 2022

$110m

SERIES C

Total funding: $258.2m

Company benefits

Fully-remote/hybrid work structure. Office? Remote? Figure out the balance that works best for you
Online German Language Courses for all levels
Learning budget
Entrepreneurial responsibilities and upward career growth
Working for a market leader
Visit our engaging, open offices located in Berlin, Lisbon and Miami
Diverse global team of 65+ nationalities (and counting)! Genuinely the nicest group of colleagues who will soon become friends
Team events, Grover tech discounts, and expanding company perks

Company HQ

Schöneberg, Berlin, Germany

Leadership

Linda Rubin

(CEO)

Previously CFO at FoundersLane, worked in Country Development DACH at trivago, Exectuvie Director at JPMorgan Chase & Co and was an Analyst at Rothschild & Co.

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