Outbound Development Representative, Classy

• The ideal candidate has previous sales development experience, thrives in a fast-paced environment, and knows what it takes to be a top performer
• 1+ years of inside tech sales or relevant experience, preferably selling over the phone or web
• Proven outbound prospecting experience
• Excellent listening, verbal, and written skills, with the ability to craft thoughtful, engaging, and relevant communication for prospects
• No fear of the phones! Confident speaking to prospects and handling objections
• Skilled at navigating organizations to identify and connect with decision-makers
• Growth mindset with a commitment to improving skills and adapting to change
• High level of emotional intelligence to build and manage relationships effectively
• Positive attitude, team player, and driven to win
• Technically savvy, with the ability to learn and manage new tools competently

Desirable

• Classy’s sales team is hiring Outbound Development Representatives (BDRs/EDRs) to connect nonprofits with innovative fundraising technology that helps amplify their mission and raise more funds online
• As an Outbound Development Representative, you will play a critical role as the first point of contact for prospective Classy customers
• You’ll embrace emerging technology to execute high-volume, strategic, and personalized outreach that resonates with nonprofit decision-makers
• Your responsibilities include uncovering fundraising challenges, building tailored engagement plans, and fostering meaningful relationships across departments
• You'll facilitate qualifying calls, conduct discovery sessions with key stakeholders, and showcase the value of Classy’s tools, all while managing a high-quality sales pipeline to ensure a seamless handoff of qualified prospects to our Account Executive team
• This role provides a unique opportunity to support multiple Account Executives in either the Commercial or Enterprise sector, giving you valuable insight into advanced sales strategies and mentorship to grow your business acumen
• Leverage multiple channels (e.g., LinkedIn Sales Navigator, calls, voicemails, and emails) to execute a high volume of outreach with strategy, creativity, and thoughtful persistence to reach key decision-makers
• Facilitate qualifying calls and discovery sessions with high-level decision-makers, asking insightful questions to build relationships and showcase the value of Classy’s suite of tools
• Execute creative engagement strategies provided by marketing, such as event outreach, mailers, and conference follow-ups, to drive account engagement
• Methodically qualify, build, and manage a sales pipeline in Salesforce, with a focus on driving quality conversations that lead to strong deals
• Accurately document and track all activities in Salesforce
• Embrace emerging AI tools to enhance personalized outreach at scale and innovate as technology evolves
• Balance a busy calendar of inbound and outbound priorities while staying focused on key initiatives that drive pipeline
• Support multiple Account Executives by managing relationships, coordinating schedules, and contributing to diverse initiatives
• Consistently exceed monthly quotas through hard work, proactive growth, and the implementation of feedback
• Stay highly organized, adaptable, optimistic, and coachable while thriving in a fast-paced, evolving environment
• Become an expert in online fundraising by understanding client needs, overcoming objections, and asking thoughtful questions