Principal Technical Product Manager, Toast

• 5+ years of PM experience working on highly visible initiatives, collaborating with cross-functional teams to ship great products
• 2+ years of experience developing and launching products and services within the AI space
• Demonstrated experience taking team strategy into account when making roadmap decisions and effectively communicating those strategic ties to both technical team members and c-suite executives
• A proven track record of solving amorphous problems, listening to and organizing large amounts of information into a coherent plan forward, and handling difficult prioritizations
• You facilitate critical conversations with ease; you have no trouble working with and juggling the (at times) competing priorities of multiple teams operating in different countries
• You build and cultivate healthy relationships with partners and keep teammates informed and engaged
• You customize your communication style based on your audience and easily switch between verbal and written communication as needed
• Master's degree in a related field (Computer Science, Business Administration, Statistics, etc.)

Desirable

• Toast’s Technical Product Team is looking for a Product Manager who is passionate about AI and the opportunities it offers
• As an AI Product Manager you will deeply understand how to uplevel GenAI features by providing teams with the necessary tooling & infrastructure to deliver best-in-class GenAI products
• You will be instrumental in unlocking ML products across Toast by ensuring our team of Data Scientists have the tooling and infrastructure to be successful
• Along the way you will research and seed successful customer experimentations, and force multiply across Toast with our AI Platform
• You will partner closely with Product Managers, Engineering, Data Science, and UX to help realize Toast’s overall vision for AI
• You will research and advocate for innovative applications of both “Generative” and “Traditional” ML, while also understanding industry trends and best practices
• This is a high visibility role with interest from our c-suite and senior leadership teams
• You will have the opportunity to make a real impact at a fast-paced and dynamic organization
• Convey your vision through well researched product roadmaps, working closely with product leaders and engineers, and participate in all levels of team planning
• Plan a technical roadmap for infrastructure & tooling, including meeting the needs of engineers and data scientists for increased functionality and improved experience, keeping in mind reusability, scale, and growth
• Work cross-functionally and cross-team to scale Toast’s AI products by evangelizing the AI Platform
• Work with engineering to plan sprints, write user stories, and test product features, and manage releases of product features
• Prepare executive-level presentations on your product strategy, roadmap, execution, and launch plans
• Keep your product ‘north star’ firmly at the forefront of your team’s vision