Senior HR Business Partner, Santander

Salary not provided

Offers discretionary performance-related annual bonus, Sharesave and Partnership shares plans

Senior and Expert level

London

Office located in Triton Square, London

Retail and commercial bank

Be an early applicant

Retail and commercial bank

1001+ employees

B2CB2BBanking

Be an early applicant

Salary not provided

Offers discretionary performance-related annual bonus, Sharesave and Partnership shares plans

Senior and Expert level

London

Office located in Triton Square, London

1001+ employees

B2CB2BBanking

Company mission

To help people and businesses prosper.

Job

Company

Role

Who you are

Has a general overview of each Specialist HR area, the key deliverables and oversight of how these link to ensure a joined-up approach in business areas
Sound understanding of the business area(s) the role supports, including business targets, operating models, and regulatory landscape
Ability to analyse data and make appropriate recommendations for action
Ability to engage with key stakeholders building trust and confidence across both the HR function and the business to deliver the HR priorities
Experience of managing and influencing people issues, identifying a range of solution meeting business expectations
Ability to work collaboratively, providing constructive challenge on content of solutions, to drive best practices and support team delivery
Sound written communication skills and the ability to convey complex topics in a simple, engaging way
CIPD membership or equivalent qualification
Experience in a similar role demonstrating general knowledge across HR disciplines and ability to build partnerships with stakeholders
Educated to Degree level or equivalent qualification desirable

What the job involves

The HR function focuses on attracting, developing, and retaining the employees of SCIB UK via the following functions:
Reward – Strategic Remuneration: Managing remuneration policy & annual salary & bonus review processes, ensuring alignment to regulatory requirements. Benefits and Pension Services and regulatory reporting
Strategic Business Partnering: Strategic HR support to meet business objectives by ensuring the successful delivery of the organisation's people plan
Resourcing: Managing end to end activities of resourcing. International mobility
Culture and HR Strategy: Strategic support to ExCo and support to the business and employees to develop diverse & inclusive environment, engagement, insights, performance management and managing culture & change
Training and Talent Development: Development, management, and facilitation of employee learning and development programmes. Identification of potential & emerging talent, talent strategy planning and succession planning,
Employee Relations, Policy, Change and Health, Safety and Wellbeing: Union relationship management, development, and review of HR policies, change management and specialist HR case management
HR Operations: Employee Lifecycle Administration and advice, including complex case management and onboarding activities, partnering projects, policy guidance and HR Systems maintenance and support
Payroll: Management and administration
HR Reporting, People MI, and Analytics & Data Management: Providing people MI internally to HR and externally to the organisation
As a senior Strategic People Partner, partners with the Executive Committee (ExCo) members/Senior Leaders of the Santander London Branch (SLB) and their teams to provide commercially focused counsel, coaching, and advice
Delivers the people agenda for Santander SCIB UK, partnering and supporting the business to ensure engagement with people priorities
Through collaborative working relationships with the Business Areas, supports the identification of current and future people related opportunities, challenges and risks and delivers initiatives providing a seamless customer experience
Manages change and BAU activity within the allocated business areas, working with stakeholders and providing on-going support to the Head of Human Resources and other HR SMEs
Participates and makes value–added contributions to wider HR and BP team initiatives and activities at the local and Global level for SCIB across the full range of HR disciplines
Manages other HRBPs as required

Salary benchmarks

Our take

Santander serves 14 million UK customers as a retail and commercial bank. Despite a mixed history, including issues with call centre service, mis-selling PPI, and anti-money laundering control failures between 2012 and 2017, Santander continues to thrive by focusing on innovation, digitalisation, and sustainable, responsible growth.

Recently, Santander has enhanced its digital and mobile services to meet the needs of modern banking customers. This includes the My Home Manager app, which provides mortgage customers with a centralised platform for their information, and increased fraud alerts to protect less digitally literate customers as they transition online. These efforts aim to connect physical and digital channels for a seamless customer experience, positioning Santander to better compete against digital banks like Monzo and Starling.

In addition to these digital advancements, Santander has joined forces with Iberpay in Spain to become inaugural participants in the European Payments Council’s One-Leg Out Cross-border Transactions Instant Scheme (OCT Inst). This initiative is set to introduce global instant transfers, further emphasising Santander's commitment to innovation and enhancing its service offerings in the digital banking landscape.