Staff Backend Engineer, charles

Salary not provided

+ Stock Options

TypeScript
Node.js
Postgres
Senior level
Berlin
charles

Conversational commerce SaaS

Open for applications

charles

Conversational commerce SaaS

101-200 employees

B2BCommunicationCustomer serviceSaaSData IntegrationSales

Open for applications

Salary not provided

+ Stock Options

TypeScript
Node.js
Postgres
Senior level
Berlin

101-200 employees

B2BCommunicationCustomer serviceSaaSData IntegrationSales

Company mission

To empower brands to leverage end-to-end relationships with their consumers using the power of conversational commerce.

Role

Who you are

  • Have 5+ years of experience building large-scale complex systems. Having both scale-up and start-up experiences is a big plus
  • Proficiency in Typescript and Node.js. NestJS experience will be nice-to-have
  • Proficiency in event-driven architecture, data ingestion, and data transformation. We are currently using Google PubSub
  • Strong command in relational databases like Postgres
  • Extensive mentorship experience. Strong communication and leadership skills
  • You use code review as a tool to mentor and uphold the standard of the systems you own
  • A bachelor's or master's degree in computer science or another relevant technical field—or equivalent experience

What the job involves

  • You will set the bar on how end-to-end product development looks like, from conceptualization to post-launch
  • Set the bar at charles on our tech stack: Typescript and Node.js, to build scalable and maintainable codebases
  • Lead architectural design and development on charles’ conversational commerce platform
  • Lead the testing strategy to uphold the reliability and functionality of the application
  • Make hard engineering and strategy tradeoffs in service of our product vision
  • Optimize application and database performance to ensure a smooth and efficient user experience
  • Orchestrate the decision-making process regarding the selection of backend technologies and tools
  • Be the liaison between designers, product managers and engineers to bring our product vision into reality

Our take

Building strong relationships with customers is vital to any eCommerce business, but this is no easy feat. charles solves this problem with its innovative Conversational Commerce platform.

Conversational Commerce utilises chat services like WhatsApp, optimising them for customer communication and integrating them into sellers’ platforms. This makes it easier for businesses to directly engage with their customers, improving consumer spend by up to 60% and driving up customer loyalty.

Conversational Commerce is big business in markets like China, but its adoption in Europe and elsewhere is relatively new. With its significant funding and streamlined, all-in-one solution, charles is well-placed to gain a leading position in this promising new market

Kirsty headshot

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

51% employee growth in 12 months

Company

Funding (last 2 of 3 rounds)

Jul 2022

$22.1m

SERIES A

Apr 2021

$7.1m

SEED

Total funding: $30.4m

Company benefits

  • Be part of an ambitious tech company & team shaping the C-Commerce world
  • Full time employees receive ESOP to have the opportunity to share ownership and success of Charles
  • BVG employee offers
  • Personal Trainer
  • Virtual Yoga and Meditation sessions
  • Company lunch on Thursdays
  • High level of responsibility and space to develop
  • A friendly, open, multi-cultural work environment
  • A great office in the heart of Berlin Mitte

Company values

  • Drive from within
  • Care for each other
  • Accelerate for break through
  • Focus on what matters

Company HQ

Mitte, Berlin, Germany

Leadership

Co-founded Spotted. Worked as an associate partner at McKinsey & Company for six years before founding Charles.

Previously co-founded Kapten & Son.

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