Senior Product Operations Manager, Tubi
$146-209k
+ Bonus + Long-Term Incentive Plan
Free TV and movie streaming service
Posted today
Free TV and movie streaming service
501-1000 employees
Posted today
$146-209k
+ Bonus + Long-Term Incentive Plan
501-1000 employees
Company mission
To free the world’s entertainment to super-serve audiences and advertisers everywhere.
Role
Who you are
- 4+ years of experience in tech, consulting, or operations
- Excellent execution and organization skills; ability to manage and prioritize multiple projects and conflicting demands
- Experience analyzing big data to draw actionable insights, using that data to tell a story and influence teams; intermediate SQL and Excel experience
- Problem-solving skills with the ability to break down ambiguous issues into component parts to drive actionable recommendations
- Ability to build cross-functional relationships and influence to get things done
- You are naturally curious and often find yourself asking, “Why?”
- Excellent verbal and written communication skills; ability to use data to craft a compelling story and justification for a proposed action
- Embodies Tubi values of: Grow Yourself, Team First, Own It, Act with Integrity, Deliver Delight
- Preferred Qualifications: Graduate degree or extensive experience in a product-building environment, track record of leadership, and experience working autonomously
What the job involves
- Tubi is seeking a Senior Product Operations Manager to join the Product Operations team and help the company achieve its vision of ensuring every user experience works well
- We need influencers who can effectively communicate an end-to-end narrative using both qualitative and quantitative information
- As a Senior Product Operations Manager, you will leverage data analysis and multiple sources of user feedback to investigate issues, identify themes, prioritize issues, communicate key takeaways, and provide recommendations to cross-functional teams
- Become an expert in the health, quality, and expected behaviors of Tubi products
- Investigate changes in product metrics and key performance indicators (KPIs) and work with relevant stakeholders to determine root causes and prioritize and resolve issues
- Conduct and communicate compelling, data-driven analyses across multiple signal sources to identify aggregated trends, opportunity areas, and recommendations that drive awareness, issue resolution, and product direction
- Identify processes for intaking and triaging user issues across multiple channels; reproduce issues and gather relevant details to make it easier for engineering to resolve them; follow up with engineering to make sure issues are resolved and close the loop on issue resolution to relevant stakeholders
- Determine the impact of issues on KPIs and user experience, and communicate the impact of product changes to internal stakeholders
- Build strategic relationships and manage communication and priority alignment across multiple cross-functional teams
- Make it easier for Tubi’s product organization to build products people love by proactively identifying and pursuing opportunities to improve internal processes, workflows, and a quality-focused culture
Our take
Tubi is a streaming service that was founded in 2014 with the mission of offering subscribers premium television and movies for free. To achieve this, the streaming service relies on ad revenue to support its extensive content library. Rather than focusing on producing original content, Tubi emphasizes acquiring the right to preexisting shows and movies.
Leveraging a business model centred on ad-supported streaming, Tubi has successfully disrupted the highly competitive industry. This approach has resonated with audiences, helping the service amass 51M active subscribers worldwide.
With its recent expansion into the UK, Tubi is poised to tap into a new and diverse audience, further solidifying its position as a major player in the ad-supported streaming market.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
27% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jan 2019
$25m
LATE VC
May 2017
$19m
SERIES B
Total funding: $74m
Company benefits
- Healthcare Coverage: We offer medical, dental, and vision coverage, effective from day one
- Family Support: We’re proud to support families of all kinds, and offer generous parental leave, childcare support, and eldercare assistance whenever you need it
- Wellness Programs: Monthly wellness reimbursement, generous time off, and additional Tubi Holidays help us support mental and physical wellbeing for you and your family
- Continuing Education: From education reimbursement to leadership development to certification support, we’re invested in developing our talent so you can take your career to the next level
- Financial Support: We offer resources to help keep you financially fit and invested in your future, from our highly-rated retirement savings matches to financial advisors and planning services
Company values
- Team First: At Tubi, our biggest successes have come when we work together
- Act With Integrity: Tubies believe that doing the right thing for the right reasons will always further the long-term health of our business and community
- Grow Yourself: Today's version of you should be a slight improved version of yesterday's
- Deliver Delight: In all we do, Tubies deliver delight passionately – whether that's in content, technology, customer experience or onboarding
- Own It: Owners do what is right for the team, help empower others and trust their teammates to do the same
Company HQ
Financial District, San Francisco, CA
Articles
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