Senior Manager of Data Science, Headway
Insurance Platform
$212-265k
Therapist-by-insurance marketplace
Be an early applicant
Therapist-by-insurance marketplace
1001+ employees
Be an early applicant
$212-265k
1001+ employees
Company mission
To build a new mental healthcare system, rewired for access and affordability.
Role
Who you are
- 8+ years of experience in data science or analytics roles
- 3+ years of experience managing and developing teams
- Prior experience in healthcare, specifically insurance, is a plus
- Proven ability to drive cross-functional planning processes, including developing quarterly roadmaps, aligning resources across teams, and holding a high bar for execution quality and timeliness
- Proven success partnering cross-functionally with Product, Engineering, and Operations
- Deep expertise in measurement science and causal inference, especially Bayesian A/B testing, with the ability to coach others through complex experimental design
- Proficiency in forecasting and predictive modeling techniques
- Hands-on technical fluency in SQL and Python or R
- Experience with data modeling, ideally using dbt, including event-driven modeling patterns and structuring datasets for both analytical use and AI-readiness
- Experience adopting and championing AI-assisted tools to accelerate and automate data workflows
- Strong communication and stakeholder management skills
What the job involves
- As Senior Data Science Manager for Insurance Platform, you will define and lead the data strategy for Headway's insurance ecosystem
- The team's mission is to ensure every patient gets accurate benefits, seamless claims processing, and a reliable path to care through an insurance platform they can trust
- You will report into Headway's Platform Group, a mission-critical pillar that ensures the systems behind our insurance platform reliably power patient, provider, and payer experiences
- Accurate insurance operations sit at the core of Headway's ability to scale, and data is essential to identifying, measuring, and resolving the gaps that drive patient loss and operational cost
- You will partner closely with Product, Engineering, and Operations across our Benefits, Eligibility, Corrections, Claims, and Paneling pods to deeply understand and improve how our insurance platform performs
- You will define the right questions, proactively uncover opportunities, and use data to guide decisions from early concept through launch and iteration. You will set the standards for how we define accuracy, loss, and operational effectiveness, ensuring your team delivers work that leads to real, measurable improvements in patient and provider outcomes
- Lead and grow a high-performing team of Data Scientists, fostering a culture of technical excellence and strategic thinking
- Develop quarterly roadmaps with cross-functional partners, align Data Science resources, and oversee execution of timely and high-quality work
- Drive insights and decisions through strategic analysis, reporting, predictive modeling, and experimentation
- Architect a measurement framework that gives the organization a unified, trusted view of insurance accuracy across eligibility determination, benefits pricing, claims adjudication, and payer reconciliation, so we know exactly where patients are falling through the cracks and why
- Partner cross-functionally to build proactive monitoring and alerting systems that shift the team from reactive firefighting to systematic loss prevention
- Stay close to the data by tackling strategic projects yourself, surfacing gaps in our data and understanding of the insurance systems we depend on
- Translate complex technical findings into clear, actionable recommendations for executive stakeholders
- Shape analytics for one of Headway's most complex and consequential domains, directly influencing the accuracy and reliability of the insurance platform that powers every patient's path to care
- Work at the intersection of data, ML, and insurance operations, with real opportunities to apply predictive modeling to problems like benefits interpretation, payer identification, and claims routing that have meaningful financial and clinical impact
- Partner closely with senior leadership and directly influence company strategy and growth
Our take
1 in 4 US citizens are currently living with treatable mental health conditions, however, a vast majority of people are unable to access the care they need, the primary reason being cost. Headway connects clients with therapists who accept insurance as payment and provides independent practitioners with the tools and resources needed to serve their patients and manage administrative workloads.
Headway’s concept is timely, with national mental health under particular strain following events from the past few years. The company facilitates over 600,000 appointments per month and has attracted backing from the likes of Accel and Google Ventures.
Covering 16 states and the District of Columbia, the company intends to broaden its presence across the US with over $325M in funding behind it. This is a crucial avenue for further growth, as medical care deserts across the US mean the potential market is vast.
Freddie
Company Specialist at Welcome to the Jungle
Insights
64% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jul 2024
$100m
LATE VC
Oct 2023
$125m
SERIES C
Total funding: $327m
Company HQ
Tribeca, New York, NY
Leadership
Andrew Adams
(Founder & CEO)Prior to founding Headway in 2017, Andrew was a Product Analyst at Spring Inc.
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