Commercial Counsel, Outreach
$120-145k
More information about location
AI revenue workflow platform
Open for applications
AI revenue workflow platform
1001+ employees
Open for applications
$120-145k
More information about location
1001+ employees
Company mission
To change the way companies engage with their customers throughout their lifecycle.
Role
Who you are
- 3-5 years of legal experience, with at least 1-2 years focused on commercial SaaS agreements (in-house or at a firm representing technology clients)
- Direct experience negotiating customer-facing agreements (MSAs, NDAs, DPAs, Order Forms)
- Working knowledge of data privacy frameworks (GDPR, CCPA/CPRA, or equivalent)
- Ability to spot issues and recommend practical, business-focused solutions that balance speed with risk management
- Understand how to balance competing priorities
- Comfortable in a high growth dynamic, evolving environment
- High level of attention to detail with excellent organizational skills and dedication to accuracy
- Excellent interpersonal and communication skills, demonstrating perseverance, humor, and dedication while displaying a strong backbone when needed
- J.D. or equivalent degree from accredited law school
- Active member of the bar in at least one state in the United States
- Proficiency with customer and contract management tools (Ironclad, Salesforce, Docusign) and the MS Office suite, including advanced Word skills
- Interest or experience in privacy, artificial intelligence (AI), the EU AI Act, and other emerging SaaS product topics is a plus
- We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you
What the job involves
- Outreach’s Legal team is hiring! We’re a growing team that supports the entire organization, with a particular focus on enabling our revenue teams to close deals quickly and responsibly
- As Commercial Counsel you’ll play a key role in our revenue-side contract process, primarily negotiating customer-facing commercial agreements, while also providing additional legal support across the business
- You’ll ensure our agreements protect customer trust while enabling Outreach to deliver and improve its AI-powered platform
- Negotiate, draft, and review commercial agreements, primarily customer AI SaaS master service agreements, non-disclosure agreements, data processing addendums, security and AI terms
- Gather internal feedback from other reviewers in the customer contracting process – work with sales and business teams to identify requests and determine with internal departments the best approach to meeting those needs
- Protect customer data and personal data by ensuring contract terms align with Outreach’s obligations under GDPR, CCPA/CPRA, UK privacy law, and the EU AI Act
- Enforce organizational contract policies and procedures
- Assist in the evaluation and updating of company document templates
- Partner with Sales, Revenue Operations, and Deal Desk to gather internal feedback, resolve contracting bottlenecks, and accelerate time-to-close
- Identify and implement improvements to contract workflows, templates, and playbooks to increase efficiency as deal volume scales
- Support other legal team projects as needed, including negotiating vendor and partner agreements
Our take
Customer Relationship Management (CRM) has long faced challenges with poorly integrated technology, which has inspired a flurry of companies targeting efficiency in the sector. Outreach is an AI-enabled sales execution platform that enables users to build more pipeline, proactively fix deal risks, and make the best decisions to advance their deals across every moment of the sales cycle.
Outreach is a leader in its category; delivering a comprehensive suite of sales tools, and generating insights from a rich set of industry data. Although there are numerous competitors in the space, the company's early focus on AI is what allowed it to get ahead in the market. and this supported Outreach
Outreach has continued to display good growth after achieving Unicorn status back in 2020. Its solutions have become a mission-critical part of the revenue stack for many customers, with notable names served by the company include Siemens, Twilio, and zoom. On top of this, Outreach announced it has achieved new ISO/IEC certification that recognises responsible AI management, becoming the first company in its category to earn this distinction.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-3% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Jun 2021
$200m
SERIES G
Jun 2020
$50m
SERIES F
Total funding: $527.3m
Company benefits
- Parental leave - Extended PTO for both parents, plus unique perks to ease the transition of returning to work
- Full medical benefits - Majority of employer paid medical, dental and vision coverage
- 401K - A competitive plan to help you save for retirement
- Flexible time off - We believe in a healthy work/life balance, and in our employees to make practical time off arrangements
Company HQ
Interbay, Seattle, WA
Leadership
Manny Medina
(Founder & Board Member)Was employee number three on Amazon’s AWS team, and led the Microsoft mobile division from launch.
Abhijit Mitra
(CEO)Previously CPO at Commure, SVP and GM (Industry Verticals) at ServiceNow, and Global VP (SAP Cloud for Customer) at SAP.
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