Senior UX/UI Designer, Octopus Energy Group
Kraken Technologies Spain
More information about location
The UK's most awarded energy supplier
Job no longer available
The UK's most awarded energy supplier
1001+ employees
Job no longer available
More information about location
1001+ employees
Company mission
To make a big green dent in the universe by building a truly sustainable energy system globally.
Role
Who you are
- At least 4 years of professional experience designing digital products
- Experience working with Design Systems and component libraries
- High proficiency with Figma - It is our main design toolDesign processes, knowing what steps are needed and which ones can be skipped based on the specific project or problem you are working on
- The ability to clearly communicate and motivate design decisions to team members and stakeholdersExperience working with teams composed of designers, PMs, Front-End and Back-End developers
- Attention to detail when designing, being precise and ensuring something is done well rather than fast but poorly
- The ability to focus on user needs and knowing how to improve usability/UXA focus on accessibility and inclusion when designing components, interfaces and interactions
- Fluent English + more languages are beneficial
- You'll also need to a have at least a basic understanding of/experience with:
- Considering front-end frameworks (Bootstrap, React…), HTML and CSS to be able to communicate your designs with devs and find workarounds when feasibility issues occur
- Participating in project stand-up meetings with developers
- Usage of project management software like Asana, knowledge of the agile process and organising work with tasks
- Knowledge of web accessibility and designing for accessibility
- Using analytics tools (Google Analytics, Hotjar…)
- Performing user interviews and user testing
What the job involves
- We're looking for a Senior UX/UI Designer to join the Kraken Tech team
- We build technology to help energy and other suppliers to manage their customers and most business operations from our first-in-class platform
- We’re passionate about designing simple, elegant user experiences, and using human-centred design as a source of inspiration to solve complex problems on behalf of our current customers
- You'll be joining the design team, and will be working primarily with group product teams to help improve how users interact with the features and tools available or being built on Kraken
- You’ll be improving the user experience and interface of different areas of Kraken, and help shape how our users will interact with them
- Work day-to-day in a cross-functional team with different stakeholders (developers, PMs, users, clients) when designing new features and products
- Collaborate to building and maintaining our Design system, its library, documentation and patternsWork on User research, UX and UI end-to-end
- Share designs for feedback early & often and offer design feedback to other team members
- Plan and facilitate workshops, user interviews, usability testing and discovery activities to understand how we can best meet users’ needsConfidently delegate smaller tasks and projects to more junior designers, to better prioritise your time
- Refining and adding to our design process documentation, onboarding materials and trying out new design processes with the team where possible
- Communicate with both technical and non-technical colleagues, successfully supporting in defining roadmaps for projects with big picture strategy
Our take
According to Octopus, the energy industry in the UK is ruled by a handful of complacent companies peddling fossil fuels, pricing trickery, and poor customer service. Aiming to disrupt the status quo with sustainable energy, Octopus entered the market in 2016 and now supplies energy to millions of homes in a number of countries. Octopus has made a name for itself in energy circles largely because of its “Kraken” technology platform, which it claims is able to reroute energy from renewable sources around a network far more efficiently than competitors.
Octopus further differentiates itself through its aspiration to make everything as easy as possible for consumers, from the simplicity of their bills and the fact that customers are not locked into a contract, so they can leave at any time, to offering customer service over email and social media at times that suit customers. It aims to make the eco‐friendly choice the easy choice, so all of its tariffs use 100% green electricity, while being cheaper than competitors' non-green tariffs.
Its continually creating innovative new products too. For example, Octopus Tracker, where prices change daily to guarantee you get the market rate; Agile, where the price changes every half hour to enable you to benefit from cheap electricity when the sun shines, the wind blows, and the networks are under-utilised. One of the current challenges the company faces is that its products are more complex than its competitors, given that it uses 1000x more data than traditional energy companies. Because of this, it's exploring ways to explain to customers exactly how their products work.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Dec 2025
$320m
GROWTH EQUITY VC
Dec 2023
$800m
GROWTH EQUITY VC
Total funding: $2.9bn
Company benefits
- Equity Option Scheme
- Pension Scheme: We'll pay 5%. You can decide what you contribute, starting from 3%
- Money Coach: You may want to think about financial planning. The company has an arrangement with Octopus Money Coach . They offer the opportunity to talk with a professional coach
- Holidays: We're all grown ups, so we don't count your holidays here. We work hard and so we know you need to play hard as well (within reason of course)
- Flexible working: We're passionate about a genuine work-life balance here and we don't pay people to watch a clock. Need to catch that school nativity or work from home? That's cool
- Free Breakfast + other stuff: ice lollies if you're lucky)! Weekly on a Friday we all get together (this happens virtually too) for company updates and drinks - we call it Family Dinner
- Tech: We want to get the best out of our people and get that everyone is slightly different. Have a certain tech requirement? We’ll do our best to get it
- Car Salary Sacrifice: Browse the wide selection of electric vehicles and get a sample quote under our workplace salary sacrifice scheme. If approved, the monthly leasing costs are taken directly from your gross salary each month meaning you're saving on paying some tax
- Cycle to Work Scheme: The Cycle to Work Scheme is a cost effective way to “buy” a bike up to a value of £2.5K, which hopefully is enough for a decent commuting bike, even an electric one. This extends to the cost of accessories and safety equipment as well as the bike
- Season Ticket Loan: Commuting to the office on the regs? If you travel more than twice a week, it’s worthwhile getting an annual ticket. With our Season Ticket Loan, you can spread out the cost over 10 months. It’s quick and easy to sort. Once approved and ordered, your season ticket will be posted to you within 5 days or so
- Maternity leave: 16 weeks full pay + 8 weeks half pay + 15 weeks statutory maternity pay
- Paternity leave: 12 weeks full pay
- Private Medical Insurance: Say goodbye to long waiting lists! For anyone who wants some additional peace of mind when it comes to their health, we offer Private Healthcare Insurance at different levels of cover. The monthly costs are taken directly from your gross salary and spread across 12 months. You even save on National Insurance
- Gym & Yoga: You can get up to 25% discount on gym memberships and we have 45 minute live yoga classes open to all Octopus staff twice a week!
- Headspace: Need some calm in your life? We have 'Octopus Headspace Licences' available
- Eye Test: Free eye test vouchers for all colleagues who use Visual Display Units (VDU). Long spells of VDU work can often be visually demanding and can lead to tired eyes, discomfort, temporary short sightedness and headaches
Company HQ
Soho, London, UK
Leadership
Greg Jackson
(Co-Founder & CEO)Previously an Adviser at Ashcombe Advisers for 9 years and a Non-Executive Director at Zopa for 7 years.
James Eddison
(CTO)Previously CEO at Claripoint for 7 years and CTO at Tangent Labs also for 7 years.
Stuart Jackson
(Co-Founder & CFO)Previously a Director of "Foundation" Business Unit at Barclaycard for 2 years and Chief of Staff, Secured Lending SBU at Barclays also for 2 years.
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