Recruiting Operations Manager, CHAOS Industries

• 5+ years of experience in recruiting operations, HR operations, or a closely related field
• 2+ years of people management experience, with a track record of developing high-performing coordinators or ops specialists
• Deep familiarity with Greenhouse (ATS) and recruiting tech stacks; hands-on experience with system administration and configuration
• Strong process orientation; you can identify inefficiencies, design solutions, and execute implementation end-to-end
• Experience designing or improving interview frameworks, scorecards, or structured hiring programs
• Highly organized with exceptional attention to detail and the ability to manage multiple workstreams simultaneously
• Clear, direct communicator who builds trust quickly across functions and levels

Desirable

• We are seeking a Recruiting Operations Manager to own the infrastructure and logistics that power our hiring engine
• You'll lead a team of Recruiting Coordinators, drive process improvements, and ensure every touchpoint in the candidate journey is seamless and scalable
• This role sits at the intersection of people, process, and systems and is critical to our ability to hire exceptional talent at speed
• If you're energized by operational excellence and thrive in a fast-moving environment, we want to hear from you
• Directly manage and develop a team of Recruiting Coordinators, ensuring high performance, and smooth day-to-day recruiting logistics
• Own and continuously improve recruiting coordination workflows, from scheduling and offer logistics to onboarding handoffs
• Maintain, administer, and optimize recruiting systems and tools (ATS and beyond), ensuring data integrity and system health
• Lead the design and iteration of interview training programs and scorecard frameworks in partnership with Recruiting and HR
• Partner with Recruiting to build, update, and standardize recruiting communications, including email templates and candidate-facing messaging
• Partner with Recruiting to evaluate, implement, and manage new recruiting tools and technologies to improve team efficiency
• Partner with HR, Recruiting, and business stakeholders to identify process gaps and drive cross-functional improvements
• Develop and track operational metrics to measure team performance and inform continuous improvement efforts
• Work 4-5 days onsite out of our office in Hawthorne, California