Technical Program Manager, Blend

• We seek a proactive and driven Technical Program Manager who thrives in fast-paced, client-centric environments to lead day-to-day delivery of the Marketing Data Layer build, a foundational data platform initiative within our client’s Customer 360 program
• 8+ years of experience in technical program management, including 3+ years managing data engineering teams
• Proven track record of delivering data platform builds end-to-end, with full ownership of outcomes across ingestion, modeling, and infrastructure workstreams
• Excellent stakeholder management and communication skills
• Strong client engagement skills: ability to build trust, navigate challenges, and communicate with impact
• High sense of urgency and proactivity
• Comfortable operating with high levels of autonomy and accountability
• Skilled in managing competing priorities, navigating ambiguity, and driving alignment across stakeholders
• Experience managing distributed teams across onshore and nearshore time zones, with a collaborative mindset and a bias toward action and results
• Experience with Agile/SCRUM, Waterfall, and hybrid delivery methodologies in the context of data platform builds
• Ability to travel to client sites when needed

Desirable

• This is a long term contract opportunity!
• The Technical Program Manager will own day-to-day delivery of the Marketing Data Layer build across a 22-person distributed team spanning onshore leads and nearshore execution pods
• This role is critical in ensuring seamless execution, managing risks, and fostering collaboration across four delivery pods. The ideal candidate is both a strategic thinker and a hands-on executor, able to navigate complexity, drive clarity, and deliver against milestones
• A consultative mindset is key: you’ll be expected to work closely with stakeholders to understand their goals, translate business needs into actionable plans, and guide them through delivery with confidence and transparency
• Drive sprint planning, execution, and retrospectives for the four delivery pods, with full accountability for outcomes
• Manage cross-team dependencies with the CDP RFP workstream, legacy data teams, and Servicing stakeholders, holding them accountable to commitments
• Track delivery against milestones: AWS-based ingestion pipelines, identity resolution MVP, the curated data model layer, and platform infrastructure supporting 18 marketing data domains
• Navigate ambiguity with confidence, translating unclear requirements into structured plans
• Scope and plan workstreams across the blended 22-person team balancing delivery speed, quality, and client priorities
• Provide day-to-day guidance and direction to the distributed onshore and nearshore pods, removing roadblocks and maintaining momentum
• Identify delivery risks early across the build (technical, dependency-related, and resourcing) and develop mitigation strategies
• Deliver clear, regular status communication, including milestone progress, risk posture, and dependency health
• Champion a culture of ownership, proactivity, and continuous improvement
• Apply industry-standard project management methodologies (Agile/SCRUM, Waterfall) to fit the needs of each engagement
• Create and maintain project documentation including RACI, RAID, project plans, status, communication plans, etc
• Build trusted relationships with client and internal stakeholders through a consultative approach: understanding needs, framing solutions, and ensuring alignment at every stage of the project lifecycle
• Manage contractor onboarding, knowledge transfer, and vendor coordination