Senior Product Manager, Xplor
CA$120-175k
More information about location
Platform combining SaaS with embedded payments
Job no longer available
Platform combining SaaS with embedded payments
1001+ employees
Job no longer available
CA$120-175k
More information about location
1001+ employees
Company mission
To help businesses succeed by giving them the software, payments and commerce-accelerating technologies they need to thrive.
Role
Who you are
- 5+ years professional experience managing software products from inception through launch and iteration
- Ability to operate and engage with a product team with no supervision
- Experience managing junior team members and developing product management skillsets
- Ability to articulate and drive research and design needs in support of product decisions
- Experience working with senior leadership across other company verticals including sales, marketing and customer support
- Proven ability to deliver initiatives on time and on budget
- Experience working in an Agile Scrum environment
- Empathetic: you have a talent for understanding what our customers are trying to achieve and why they are trying to achieve it
- Analytic: you can spot the commonalities in seemingly different customer requests and identify opportunities to address them with a unified solution
- Innovative: you have a flair for bold ideas that can potentially deliver game-changing competitive advantages
- Strategic: you can slice big projects into pragmatic MVPs that maximize customer value with the least amount of time, effort and risk
- Collaborative: you believe that a team works best when everyone is communicating daily about how each person’s piece fits in the shared vision
What the job involves
- A successful Sr. Product Manager leads and manages a core business feature or multiple product areas within a brand
- They not only excel at driving valuable product delivery but they have a vision for their product area and a plan for how to execute that vision
- They can clearly articulate how their product roadmaps aligns with the brand product strategy and how their work will quantifiably impact their customers
- A Sr. Product Manager owns the management their roadmap and must have a clear understanding of the reasoning behind each decision, however they must consult their Brand Product Lead prior to making key changes to the roadmap.
- This person is directly engaging customers on a weekly basis to better understand the industry, painpoints, and how their product work can solve customer problems
- A successful Sr. Product Manager may or may not have managerial responsibilities, but they serve as a leading example of what exceptional product delivery embodies and drive their peers development
- This role is the most senior position that is solely focused on product delivery in a product area or business unit without brand-wide responsibilities
- Owns planning, vision, and implementation of features for core business or multiple product areas
- Provide regular input on overall product strategy and how team initiatives align with the overall product strategy
- Develop an astute understanding of the industry including emerging trends, new available technologies, and addressable markets
- Engage current and prospective customers to understand and analyze their needs, business practices, and future plans
- Establish and align product roadmaps with the broader product strategy and find balance in delivery between long term investments, shorter term wins, and tech debt
- Mentor and/or manage product colleagues and drive development of their key skillsets
- Identify areas of improvement with your existing product area and fresh opportunities to thrill the market
- Engage internal stakeholders to execute product releases and support the public narrative for product feature releases
- Deliver clear and comprehensive product requirements to provide guidance to the development team
- Own the management and grooming of a product backlog ensuring tickets are ready to be pulled into upcoming sprints
- Engage sales, marketing, and customer support to capture customer feedback and to ensure prompt and seamless delivery to the market
- Partake in the Scrum process and help drive effective scrum ceremonies including standups, grooming sessions, sprint planning, and retrospectives
- Identify key success metrics for initiatives and ties those metrics to overall business metrics
- Focus on customer value and identify MVP solutions that deliver on that value with the least amount of time, effort and risk
- Identify and raise opportunities and risks to management
- Contribute to customer-facing demos and sales and marketing initiatives with your deep product knowledge
- Identify and eliminate low value work undertaken by their agile team
- Engage with design, research, and development to clearly articulate customer pain points and build a process for effective problem solving
Our take
Xplor Technologies is a global software and payments company helping businesses run everyday services, such as childcare and education, fitness and wellness, home and personal services. Founded in Australian and acquired by TSG in 2019, Xplor has expanded internationally by offering tools that handle payments, bookings, and customer management all in one place.
Over time, Xplor has continued to gorw its productsoffering and aprtnershipos and its platform is now used by a variety of businesses around the work. This steady expansion reflects Xplor's focus on becoming a core technology provider for businesses that operate in people's day-to-day lives.
And in 2025, Xplor announced a major merger with Clubessential Holdings, another global software and payments company focused on membership-based organisations. The combined business will serve more than 130,000 customers worldwide, process around $47B in payments each year, and employee roughly 2,500 people. Making it one of the largest platforms of its kind. The merger is designed to bring together shared expertise, scale, and resources, so companies can move faster, improve their products and deliver even more value to their customers.
Freddie
Company Specialist at Welcome to the Jungle
Insights
4% employee growth in 12 months
Company
Company HQ
Buckhead Heights, Atlanta, GA
Salary benchmarks
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