AI Product Manager, Carrum Health
$170-190k
Stock option plan
More information about location
Specialist medical care packages for employers
Job no longer available
Specialist medical care packages for employers
201-500 employees
Job no longer available
$170-190k
Stock option plan
More information about location
201-500 employees
Company mission
To transform how surgery and cancer care are paid for and delivered to lower costs, improve outcomes, and ensure a superior experience for all.
Role
Who you are
- The ideal candidate has hands-on experience in applied AI product development, an entrepreneurial spirit, and a proven ability to deliver products from concept to market
- We are looking for a Builder
- You are likely a former engineer or data scientist who realized you care more about what we build and why, rather than just how
- You don't just write PRDs; you open the IDE, test the APIs, prompt the models, and look at the raw data before you ever open Jira
- You believe that in the era of AI, the gap between "Idea" and "Prototype" should be measured in hours, not weeks
- You’ve hustled, you’ve created, you’ve implemented, and you love the intensity of a startup in high-growth mode
- Proven Builder: You have shipped complex AI features well beyond simple API wrappers, with a proven track record of leading solutions that involve RAG (Retrieval-Augmented Generation), multi-step agentic workflows, and advanced LLM architectures
- A Tinkerer at Heart: You have a GitHub profile, a folder of side projects, or a history of building your own tools. You understand the "texture" of AI - you know why a model is hallucinating because you’ve wrestled with it yourself
- Data-Native: You don't wait for a dashboard. You are comfortable running SQL queries, inspecting JSON outputs, or looking at raw logs to understand user behavior and model failure modes
- Pragmatic over Hype: You know the difference between a cool demo and a production-ready feature. You obsess over latency, cost, and reliability
- Experience: 4–7 years of product experience, with at least 2+ years specifically building and shipping AI/ML products
- Technical Fluency: Strong preference for a CS background or previous experience as a software engineer/data scientist
- Working knowledge of the modern AI stack (LLMs, RAG architectures, vector databases, fine-tuning vs. context injection)
- Ability to read technical documentation and understand API capabilities/limitations independently
- Healthcare Context: Experience navigating the complexity of healthcare data. You understand that "patient safety" is the ultimate constraint
- Macro Strategy to Micro Execution: You operate comfortably at every altitude. You can present a quarterly roadmap to executives, model the unit economics of AI features, and dive into the weeds to debug a prompt strategy—always balancing a "magical user experience" against commercial viability and cost
- Deep Outcomes Focus: You are obsessed with closing the gap between model performance and real-world adoption, behavior change, and user / business impact
- Self-Starter Attitude: You are comfortable working in a fast-paced dynamic environment and keeping many balls in the air, and are resourceful and willing to find creative ways to make a big impact quickly
What the job involves
- We are looking for an Applied AI Product Manager to help us lead the development and execution of AI-powered healthcare products
- The Applied AI Product Manager will play a critical role in our success, by bridging the gap between technical teams, clinicians, and business stakeholders, turning complex AI capabilities into actionable, user-centered solutions
- Reporting to the Group Product Manager, you will own key AI product features and their delivery and be crucial in translating clinical and business needs into practical AI solutions; helping us ensure that our technology truly improves our member experience and supports our care teams
- Prototype to Spec: Instead of writing abstract requirements, you will build functional prototypes using tools like Streamlit, LangChain, or Python notebooks to validate feasibility. You verify prompt strategies in playgrounds (OpenAI, Anthropic, Vertex AI) before engineering writes a single line of production code
- Bridge the Technical Gap: Translate "model constraints" (context windows, inference costs, probabilistic outputs) into concrete product mechanics. You will sit with engineers to debug edge cases, not just report them
- Own the "Applied" in Applied AI: Drive the transition from "model performance" (F1 scores) to "product performance" (user success rates). You will define what "good enough" looks like for production
- Wrangle Complex Data: Work hands-on with messy, real-world healthcare datasets (claims, EHR, patient-reported data). You view data quality not as someone else's problem, but as a core product asset
- Design for Trust, Speed & Explainability: Collaborate closely with Compliance, Design, and Engineering to build UIs that help users understand AI outputs, handle probabilistic edge cases gracefully, and foster user trust in the system. You also understand the critical tradeoffs between model accuracy and speed to insight, and design with this in mind
- Ship Responsibly: Design the guardrails, fallback mechanisms, and human-in-the-loop workflows that make AI safe and compliant in a healthcare setting
Our take
The prevailing model for surgical and cancer care in the US is extremely profitable for providers but drives abysmal health outcomes. Expensive surgeries and tests are highly incentivised, which leads to unnecessary procedures and colossal bills. Carrum Health was founded to address this, providing value-based surgical and cancer treatment guidance and coordination to employers offering healthcare to their workforce.
Carrum Health partners with select healthcare providers to allow employers to address acute care scenarios - devastating illnesses and injuries, which account for almost half of all employer insurance spend. By focusing on outcomes rather than on profits, it greatly reduces the amount of procedures required - by up to 30% - and saves almost 50% of spend per episode while delivering vastly improved health outcomes. This has led to it building an impressive customer base, including major enterprises such as Prudential, Sodexo and United Airlines.
Carrum Health closed a Series B round in 2023, led by OMERS Growth Equity. The company intends to invest in its oncology services with an aim to become the default cancer care provider for all employers. It is also developing its surgical capabilities, allowing it to deliver an increased level of care as more American companies join its service. Its value-based approach clearly has vast appeal and is only going to gain more traction in the years to come.
Steph
Company Specialist at Welcome to the Jungle
Insights
19% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
May 2023
$45m
SERIES B
Jan 2021
$40m
SERIES A
Total funding: $96m
Company benefits
- Stock option plan
- Flexible schedules and remote work
- Chicago and San Francisco offices available
- Self-managed vacation days, within reason
- Paid parental leave
- Health, vision, and dental insurance
- 401K retirement plan
Company HQ
East San Mateo, San Mateo, CA
Leadership
Sach Jain
(Co-Founder & CEO)Was previously a Management Consultant for Booz & Co and Director - Corporate Innovations Group at Accretive Health.
Brent Nicholson
(Co-Founder & Chief Growth Officer)Was Senior Associate with Booz & co and Manager of Healthcare Practice at Accenture.
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