Head of Product, OVO
12 Month FTC
£90-120k
+ On-target bonus of 15%
More information about location
1+ day a week in office
Powering human progress with clean affordable energy for everyone
Open for applications
Powering human progress with clean affordable energy for everyone
1001+ employees
Open for applications
£90-120k
+ On-target bonus of 15%
More information about location
1+ day a week in office
1001+ employees
Company mission
OVO is a leading energy technology company determined to create a world with clean, affordable energy for everyone. Using energy, technology and people power, the company is on a mission to lower its carbon emissions to zero by 2035, helping customers reduce theirs at the same time - they call this Plan Zero.
Role
Who you are
- The ideal candidate will bring a strong product management background, a deep understanding of digital experiences, and a passion for sustainability
- A proven leader with experience building and leading a team with a focus on your team’s development and engagement
- Demonstrable customer and sector expertise at both macro and micro levels, either in the energy sector or others related to previous role(s)
- You can clearly and succinctly articulate a long-term strategic vision, demonstrating an understanding of the influencing factors at play within that, including technology landscape
- Ability to communicate clearly and deliver a succinct, confident message to a wide range of stakeholders up to and including board level
- Passionate about design and customer experience, knowledgeable about product design, persuasion and content strategy, including product marketing
- Proactive communication and stakeholder management, able to navigate a complex set of priorities in how to focus on the best outcomes for our customers and the business. Critically you know when and how to say ‘No’
- Customers are at the heart of your product decisions, you should be comfortable with key facets of quant data and qual insights, research and experimentation techniques to optimise your strategy accordingly and drive the right outcomes
- You’re adept at developing data driven product strategies to optimise performance and customer impact
- Will help your team to set ambitious OKRs and take the responsibility to do what it takes to meet them, helping your team establish clear priorities and find ways of articulating them with your own team and the wider business
- Be a champion for your product area both in and outside of OVO Tech - understand how it fits into the wider product offering, how it could evolve and inspire your team to do more
- Act as an ambassador for and mentor to our product community - using that as an opportunity to learn, get support from other like minded individuals and give back to the wider OVO team
- You’ll be a successful Head of Product here at OVO if you…
- Big-Picture Thinker: You're the kind of person who sees the forest and the trees, and can map out the most efficient, sustainable path through it. You dream big, plan bigger, and love turning those plans into reality
- Team Captain: Not just a leader, but a true team player who knows how to rally the troops. You’re all about building a team culture where creativity flows, collaboration thrives, and everyone’s excited to tackle the next big challenge
- Customer Whisperer: You’ve got a sixth sense for what customers need, even before they do. You’re obsessed with crafting digital experiences that make their lives easier, greener, and more delightful
- Product Guru: You’re a master of the product management universe, guiding products from idea to launch with the precision of a seasoned pro. You live for those “aha!” moments when a feature you championed makes customers’ lives better
- Data Detective: Numbers are your best friend. You love digging into data, tracking KPIs, and using those insights to make smart, data-driven decisions that keep your products ahead of the curve
- Collaboration Ninja: You’re a pro at breaking down silos and getting everyone—from designers to developers to customer support—on the same page and working together seamlessly
- Green Champion: Sustainability isn’t just a buzzword for you—it’s a passion. You’re driven by the mission to create a greener future and excited to work for a company that’s leading the charge
What the job involves
- We are seeking a Head of Product to transform the way our customers interact with us
- This role is crucial in enhancing digital engagement, driving sustainability, and supporting OVO’s commitment to a greener future
- Reporting to: George Penman, Director of Product & Propositions
- Your key outcomes will be:
- Within your first 6 months month you’ll:
- Strategic Vision Development: Successfully developed a strategic vision for OVO's digital-first strategy, focusing on closing digital capability gaps, enhancing customer experiences and aligning with commercial and sustainability goals
- Team Leadership: Established strong leadership within the cross-functional team, inspiring and mentoring product managers, designers, and developers, while fostering a collaborative and innovative culture
- Stakeholder Collaboration: Effectively collaborated with internal stakeholders, ensuring seamless alignment and integration across UX, Engineering, and customer support teams to enhance digital adoption initiatives
- Performance Metrics: Establish and track key performance indicators (KPIs), using data-driven insights to continuously improve product performance and digital engagement
Salary benchmarks
Our take
On average, home energy represents 26% of our carbon footprint. Ovo Energy wants to bring this to zero by providing cheaper, greener and simpler energy to customers. They are analysing meter data to deliver easy, personalised actions, turning electric vehicles into power stations with clever chargers, and building energy-efficient heaters. For households, their offering is organised into four different energy plans. that include interest rewards on energy credit balance.
In 2020, OVO completed the acquisition of SSE Energy Services' retail arm for £500 million, meaning that the challenger brand now has around 4 million customers in the UK.
While helping Ovo members halve their carbon footprints, the company is also working towards becoming a net zero carbon business by 2035. The challenges ahead for the company include encouraging consumer behaviour change, shifting towards subscription models for home energy use.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
42% female employees
14% employee growth in 12 months
Company
Employee endorsements
Inspiring mission
"The mission to provide Green energy to all customers, and to enable all our customers to start on a journey towards zero carbon living is written in..."
Funding (last 2 of 3 rounds)
Jul 2023
$250.6m
GROWTH EQUITY VC
Feb 2019
$250.6m
GROWTH EQUITY VC
Total funding: $540.1m
Company benefits
- Annual Discretionary Bonus
- 9% Flex Pay - extra on top of your core pay to use as you like. You can take it as cash, use as your pension contribution, or choose to spend it on a huge range of flex benefits (tech schemes, EV leasing and more!).
- Flexible / Remote Working
- Personal Development Allowances and Free Access to OVOLearn - our very own training platform
- 34 Days Holiday (including bank holidays)
- Health Insurance
- £400 OVO Energy Discount
Company values
- Find a better way - We always look for a better way, whether that’s by delivering a better service, employing brilliant people or improving our products and processes
- Do what's right - Being open, honest and fair is one of the values which applies to everything we do. We take pride in talking to our customers and delivering exceptional work
- Build something great - Simple solutions aren’t quick or easy to find. They take time and tenacity. Our people work to find an answer that helps us ‘build something great’
Company HQ
Redcliffe, Bristol, UK
Articles
Leadership
Stephen Fitzpatrick
(Founder)Founder of multiple electric technology companies.
David Buttress
(Chief Executive Officer)CEO of OVO, the UK’s 3rd largest energy supplier. Joined in May 2024.
Diversity, Equity & Inclusion at OVO
Alessandro Storer (Head of Inclusion & Belonging )
- We run inclusive training and unconscious bias workshops for employees and interviewers
- We provide mental health support, through different networks, having mental health first aiders within the business and running initiatives like our "wellbeing Wednesdays" to promote this.
- We have dedicated Early Years programmes with a focus on underrepresented groups, offering different training opportunities within the business.
- We invest in tools, like Textio, and focused I&D job boards to help us reduce bias in our job postings and recruitment activity.
- Commitment in improving diversity across our Tech Teams and working with companies to improve the tech ecosystem as a whole, specifically have committed to 25% Women in Tech at OVO by 2025
- We've signed up to numerous charters, like the Tech Talent Charter, Race at Work Charter and Trans in the City, to show our continuing commitment to improving I&D within OVO and the wider community
- Within OVO we have multiple belonging networks and communities set up, to offer support and forums for everybody
- Read more about our commitments to improving Diversity & Inclusion at OVO in our linked belonging report
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