Strategic Account Manager, Toku

Payroll & HR Solutions

Salary not provided

Senior and Expert level

Remote in US

Employment services for Web 3.0 organizations

Open for applications

Employment services for Web 3.0 organizations

21-100 employees

B2BHRComplianceWeb 3.0

Open for applications

Salary not provided

Senior and Expert level

Remote in US

21-100 employees

B2BHRComplianceWeb 3.0

Company mission

To simplify token compensation, while prioritizing a flawless user experience, world-class solutions, and adherence to regulatory compliance.

Job

Company

Role

Who you are

5+ years in customer success, HR, payroll, or compliance, ideally in a startup or global employment setting
Strong understanding of HRIS platforms, payroll processing, and compliance
Proven ability to identify and drive process improvements in a fast-paced environment
Excellent project management and communication skills
Comfortable working in the crypto, stablecoin, or Web3 ecosystem
Experience with multi-country payroll is a plus

What the job involves

As a strategic account manager, you will drive process improvement and enhance the client experience by ensuring smooth payroll and HR onboarding
Operating in the fast-paced stablecoin and crypto ecosystem, you will work closely with cross-functional teams to refine operations, incorporate customer feedback, and optimize global employment processes
If you’re passionate about scaling HR and payroll solutions while improving efficiency in an innovative startup environment, this role is for you
Guide clients through HRIS and payroll setup, ensuring compliance and efficiency
Support employees and contractors through onboarding, payroll setup, and benefits enrollment
Identify and implement process improvements to enhance efficiency and scalability
Collaborate with sales, legal, finance, and token operations to optimize workflows
Provide feedback on product enhancements and operational challenges
Ensure accurate and timely payroll processing across multiple jurisdictions
Advise on global payroll regulations, benefits, and compliance requirements in the crypto and Web3 space
Build strong client relationships and provide ongoing support
Conduct regular check-ins and proactively address client needs

Our take

As Web 3.0 grows, better legal and compliance practices are needed, especially for Decentralized Autonomous Organizations (DAOs). Toku offers employment services to help contributors, organizations, and regulators align with regulatory standards, ensuring a secure future for the ecosystem.

Compliance is a major hurdle for Web 3.0 adoption, which Toku aims to overcome. The company offers an infrastructure for hiring in over 150 jurisdictions and provides a compliant token-only payroll solution with tax calculation. Additional, Toku can supply benefits like health insurance and paid leave, making it a comprehensive employment fsolution for Web 3.0

Toku states ambitions to “unlock the ecosystem to the next hundred million contributors”, and is working on growing its team to accelerate development. The company has secured good levels of investment to this end, as well as generating positive interest in the space.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Led by a woman

16% employee growth in 12 months

Glassdoor (3.3)

Company

Company benefits

Remote-first work culture
Flexible working hours
Apple laptop

Company HQ

Civic Center, New York, NY

Leadership

Dominika Stobiecka

(Co-Founder)

Worked in Research at the European Central Bank and at the Federal Reserve Bank of Chicago.

Kenneth O'Friel

(Co-Founder & CEO)

Member of StartX. Former Associate at the Bank of America.

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