Content Manager, SaaS Academy

• You're a content maestro with a passion for B2B SaaS, a proven track record in fast-paced, high-growth environments, and the uncanny ability to turn complex ideas into compelling narratives
• With a knack for research and a talent for connecting dots, you’re more than just a writer—you’re a strategic thinker who knows how to drive engagement and elevate brand presence
• You thrive on deadlines, excel under pressure, and consistently deliver top-tier work that aligns perfectly with the brand's voice and vision
• B2B SaaS Expertise: 4-6 years of experience in high-growth B2B SaaS environments, with a deep understanding of the industry
• Native US English Proficiency: Exceptional written communication skills, with a strong command of US English
• Research & Analysis: Ability to conduct thorough research and synthesize information into compelling content that resonates with the target audience
• SaaS KPI Knowledge: Demonstrable experience writing about SaaS-specific KPIs such as MRR, ARR, CAC, LTV, Churn Rate, and more
• Fast Turnaround: Proven ability to produce high-quality work quickly, often turning around significant projects in condensed timeframes
• Collaboration Skills: Strong ability to work closely with cross-functional teams and external freelancers to achieve content goals
• Strategic Thinking: A content strategist who can think critically about how content fits into broader business goals

Desirable

• SaaS Academy is seeking a Content Manager who will play a pivotal role in shaping and executing our content strategy
• This individual will be at the forefront of our efforts to drive engagement and elevate our brand presence
• As a key contributor, the Content Manager will take the lead on creating and managing high-impact content across multiple channels, ensuring that our messaging resonates deeply with our audience and aligns with our ambitious growth objectives
• By collaborating closely with cross-departmental teams, this role will be instrumental in positioning SaaS Academy as a thought leader in the B2B SaaS space, while also providing the creative energy needed to push our content initiatives to new heights
• In this role, you'll be the heartbeat of our content machine, producing game-changing material that positions us at the pinnacle of B2B SaaS
• Your words will resonate across channels, from captivating long-form articles to high-impact social media campaigns
• You'll be in the mix with our top execs, coaches, and creative teams, turning insights into content that not only engages but elevates our entire brand
• Content Writing & Management: Oversee and produce content across various channels, including a weekly email newsletter, social media posts, blog articles, podcasts, webinars, sales enablement collateral, landing pages, client communications, and event content
• Ensure all content aligns with the company’s strategic direction and drives engagement across the SaaS Academy’s audience
• Content QA: Conduct rigorous quality assurance on all content to uphold the highest standards of excellence
• This includes meticulous copy editing and ensuring every deliverable is fully aligned with our brand voice, maintaining consistency and impact across all channels
• Cross-Departmental Collaboration: Collaborate closely with various teams across the company, including Media, Design, Demand Generation, Video, Events, and our program Coaches
• You’ll work directly with executives and key stakeholders to extract core insights, field creative requests, and ensure our story is effectively shared externally
• Performance Monitoring: Track and analyze content performance metrics, adjusting strategies as needed to improve results
• Content Volume: Take ownership of weekly content output targets, ensuring consistent production across all channels
• Social Media Engagement: Lead the effort in tracking and growing social media follower counts, impressions, and engagement metrics, driving brand visibility and interaction
• Email Performance: Optimize email campaigns to achieve higher open rates and minimize unsubscribe rates, ensuring effective communication with our audience
• Web Traffic & Domain Authority: Drive growth in web traffic and improve domain authority through strategic content initiatives, contributing to overall SEO success
• SLA & Deliverable Compliance: Maintain a high level of responsiveness, ensuring all content is delivered on time and same-day requests on Slack are handled promptly, upholding our commitment to excellence and efficiency