Senior Product Experience Designer, Adyen
$180-243k
Plus RSUs
More information about location
Payments platform built to grow businesses
Job no longer available
Payments platform built to grow businesses
1001+ employees
Job no longer available
$180-243k
Plus RSUs
More information about location
1001+ employees
Company mission
Adyen's mission is to make payments choices easy for merchants.
Role
Who you are
- A Bachelor or Master Degree in interaction (product) design or related fields (including information design, conversational AI, etc)
- Have 5+ years of experience designing complex hardware/software solutions, preferably in SaaS or B2B products, with a proven ability to simplify intricate workflows and enhance user experiences
- A strong sense of mission: Taking responsibility for the success of the company and our customers by setting high standards, taking ownership, and fostering collaboration
- Curiosity-driven growth: Maintaining curiosity and continuously seeking new insights and advancements. By taking thoughtful risks and learning from failures, we drive growth, adaptability, and meaningful innovation
- Thriving through uncertainties: Embracing new challenges and shifting landscapes with a positive outlook, we adapt swiftly and effectively. By staying flexible and proactive, we turn uncertainty into a driving force for sustained progress and meaningful results
- Action with intent: At the heart of design is solving meaningful problems—whether emotional, practical, or social. We focus on identifying what truly matters and crafting solutions that drive measurable business and user outcomes, avoiding iterations that fail to make a real impact
- Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!
What the job involves
- Adyen PX (Product Experience) organization consists of a group of full stack builders who own the end-to-end product discovery and execution from Research, Design, to Content perspective. We are at the forefront of building the future of payments, a rapidly changing industry.
- We approach projects as an opportunity to exceed our customers’ expectations - designing the right experiences, at the right time, the right way. We ensure that Adyen stays a leader and disruptor in the global payments industry by bringing the customers (whether shopper or business) into the center of our product and business decision making
- Adyen is looking for a Senior Product Experience (PX) to join our international PX team, with members located in Amsterdam, Chicago, and Madrid
- Your primary focus will be providing the overarching design services and products, such as Homepage, Navigation, Communication Platform, Notification, Supporting ticket, Help & Education, and design system
- Deeply understand and own the user experience (UX) for complex product ecosystems. Strategically incorporate advanced technology (such as AI) to enhance customer experience where it delivers measurable value, and align design solutions directly with quantifiable customer goals, rigorous business objectives, and identified user needs
- Partner closely with Product, Technology, and Data Analytics teams to jointly define and articulate a cohesive short-term tactical roadmap and a compelling long-term strategic vision for our products
- Leverage and champion advanced data-driven insights (qualitative and quantitative) to design simple, intuitive, and highly accessible interfaces. Lead by example in fostering a data-informed culture while solving sophisticated user problems with elegant solutions that measurably drive impactful business initiatives and elevate overall product quality
- Proactively raise the bar for quality across the product experience, spanning design, research, and content, while streamlining processes and maximizing team efficiency to help Adyen reach its full potential
- Actively seek feedback and foster co-creation with cross-functional partners (Engineering, Product, Operations) throughout the product experience design lifecycle. Drive strategic improvements by maintaining high transparency and continuous learning
- Strategically document and share work in progress, ensuring maximum transparency and maintaining critical alignment across all dependent teams
- Effectively articulate solution decisions, methodologies, and the tangible value they deliver to the PX team, cross-functional partners (Product, Engineering, Data Analytics), and senior business stakeholders
- Mentor, coach, and inspire fellow team members by setting new, elevated standards of design quality and actively driving strategic knowledge sharing across the entire organization
Our take
Adyen has been one of the most successful businesses in Europe over the last decade. When it went public in 2018 at a valuation of €7bn, it raised over €1bn and its share price popped on the first day, resulting in a valuation of €14bn. Its valuation has continued to climb by the billions.
Adyen competes with large players like PayPal, as well as outsized startups like Stripe, to power payments and provide other infrastructure to conduct digital transactions. Disrupters in the field have been buoyed by a strong rise in eCommerce activity, where some or all of a transaction by a customer is made either online or by mobile.
Adyen has been one of the companies riding the wave by helping to reduce the friction between a company choosing to take payments online, and actually being able to do it. That can take multiple steps and agreements across numerous countries — Adyen’s pitch is that it essentially handles all of it in the backend as a service for its users. Notable partners have included Autocanteen, a touchless self-checkout solution for the hospitality industry, and BILL, a small business-focused fintech platform.
Steph
Company Specialist at Welcome to the Jungle
Insights
36% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Sep 2015
$58.5m
GROWTH EQUITY VC
Dec 2014
$250m
SERIES B
Total funding: $327.3m
Company benefits
- Global exchange program
- Weekly happy hour
- Delicious healthy lunches
- Phantom share package
- Yearly trip to Amsterdam
- Paid holidays
- Work from home opportunities
Company HQ
Nieuwmarkt en Lastage, Amsterdam, Netherlands
Leadership
Pieter Van Der Does
(Co-Founder & CEO)Previously Chief Commercial Officer at Bibit (payments company) before co-founding Adyen in 2006.
Salary benchmarks
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