Business Analyst, TheFork
Sales Operations, VIE Contract
+ Bonus
2 days a week in office
Online restaurant reservation platform
Be an early applicant
Online restaurant reservation platform
501-1000 employees
Be an early applicant
+ Bonus
2 days a week in office
501-1000 employees
Company mission
To connect the world's favourite restaurants and the broadest community of loyal diners.
Role
Who you are
- A detail-oriented, data-driven professional with a strong analytical mindset and eagerness to learn
- Able to communicate insights effectively across teams, with a strong ability to collaborate and work cross-functionally
- Comfortable dealing with change and excited to be part of high-impact projects that drive business results
- Proficient in Excel, SQL (Snowflake knowledge is a plus), and data visualization tools such as Tableau or Power BI
- Fluent in English and Spanish (French or another European language is a plus)
- Master’s degree from a top business or engineering school
- 1-2 years of experience in consulting, project management, or data analytics, ideally within a fast-paced, international environment
- Familiarity with sales operations, CRM systems (Salesforce experience a plus), and data analytics tools
What the job involves
- As part of the Central Sales Operations team, you will support high-impact, cross-functional initiatives aimed at enhancing sales efficiency, customer engagement, and revenue growth
- You will work closely with teams across Sales, Marketing, Finance, and Product to drive data-driven insights and optimize core sales processes
- Data Analysis & Insights: Analyze sales data to identify opportunities for improvement, providing actionable insights that support decision-making and process optimization across multiple teams
- Performance Measurement: Assist in defining key performance indicators (KPIs) and collaborate with Product, Sales, and Data teams to build and enhance data intelligence that supports sales strategies
- Reporting & Dashboards: Develop and maintain dashboards to track sales performance, customer engagement, and forecasting, providing regular updates and performance reports
- Strategic Project Support: Contribute to the execution of key initiatives including value-based segmentation, inbound lead generation, and account management performance optimization
- Sales Process Optimization: Support the identification and implementation of process improvements to streamline the sales funnel and enhance the overall sales experience
- Cross-Team Collaboration: Partner with Sales, Marketing, Finance, and Product teams to ensure seamless execution of strategic initiatives, optimizing alignment and driving business impact
- Tools & Data Management: Assist in maintaining data quality and governance across platforms, supporting ongoing process automation and tool enhancements
Our take
TheFork's platform plays a significant role in the digitisation of the hospitality industry by offering users a seamless way to select restaurants based on their preferences, read user reviews, check real-time availability, and make instant online reservations.
In addition to serving customers, TheFork also partners with restaurants by providing them with TheFork Manager, a software solution designed to optimise reservation management and streamline operations, This software helps restaurants improve their service and boost revenues by making their operations more efficient and responsive to customer demands.
A TripAdvisor company, TheFork has made significant contributions ot the global dining industry, partnering with 60,000 restaurants, achieving 30M app downloads, and attracting over 400M users. Celebrating its 15th anniversary in 2022, the company has cemented itself as a top player in the space, with future projects including a product for small and family-run restaurants, to support them as the industry becomes more competitive and complex.
Steph
Company Specialist at Welcome to the Jungle
Insights
10% employee growth in 12 months
Company
Company benefits
- A permanent contract (that can be useful in life)
- Flexible working environment (2 days home office per week + up to 4 total weeks additional flexibility during the summer period and in December to wrok fully remotely)
- Lunch vouchers available 3 working days per week
- Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc
- Continuous learning and development programs
- Free access to the Calm app to help you build resilience wherever you are in your mental health journey
- Dedicated parental leave and caregiver leave policies (12 weeks fully paid)
- Health insurance
- Life & Disability Insurance at no cost to the employee
- Attractive pension plans
- Amazing offices with dining, a coffee point on each floor, and leisure area
- Team building events
Company HQ
Saint-Merri, Paris, France
Leadership
Almir Ambeskovic
(CEO, not founder)Prior to being appointed as CEO, they were Vice President of Sales and Marketing for TheFork. They have also directly led several countries as General Manager at TheFork since 2015.
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