Lead Product Designer, Avantos
$140-190k
2-5 days a week in office
AI-first platform to orchestrate client servicing
Open for applications
AI-first platform to orchestrate client servicing
1-20 employees
Open for applications
$140-190k
2-5 days a week in office
1-20 employees
Company mission
To make it easier for businesses to serve their customers in more customer centric ways by putting control in the hands of front line teams.
Role
Who you are
- 6+ years experience building digital products, with the ability to lead your own projects from requirements, research, and concept development to prototyping, UI details, and collaborating with engineering
- Experience managing other designers, helping them break down big problems, and grow their craft and leadership skills
- Expertise in Figma and design systems, enabling you to craft clear, intuitive user experiences that developers can easily implement
- Ability to embed user centric thinking into your design process, balancing user mental models with business needs
- Ability to consider business needs, and balance speed, craft, and delivery
- A refined design sensibility with the ability to move beyond aesthetics and deliver solutions that truly serve the user and the business
- Comfortable tackling ambiguity, breaking down complex problems into manageable, actionable concepts
Desirable
- You have experience working in startups pitching in on multiple work streams
- You have experience working in financial services
- You are familiar with design and service design folks like Bret Victor or Lou Downe
- You have worked with Unqork, DevRev, or other no-code workflow automation tools
What the job involves
- Imagine redesigning service delivery from the ground up, equipped with AI that deeply understands what a great service should look like and how it interacts with customers and support staff
- We’re building a diverse, creative team in New York, with flexible hybrid work options. Our founding team—including graduates from Wharton, MIT, and the Royal College of Art—has a proven track record of building unicorn software companies, where design, product, and engineering cultures are fully integrated
- As a Lead Product Designer, you’ll craft intelligent, user-centered solutions that redefine how businesses serve their customers
- Collaborate closely with product owners, engineers, and other designers to develop crafted detailed design solutions across the customer journey delivery and orchestration experiences
- Drive the core promise of Avantos: simplifying how businesses serve their customers
- Contribute to and evolve our design system
- Advocate for the user and design process
- Shape team culture and champion design thinking within a world-class design and product team
Application process
- Expect to talk through 2-3 case studies including discussing an interesting design challenge you faced and how you worked through it. The more you can get into the weeds the better
- Expect a minimum of two interviews
Our take
Avantos delivers an AI-powered client onboarding and servicing platform for financial institutions. The company's approach is to supply teams with industry-specific co-pilots that are fuelled by each business' own data, to help them smartly supercharge their operations.
By tackling some of the aches and pains associated with onboarding and servicing, Avantos provides a valuable tool for financial institutions to better serve their customers. This paves the way for heightened customer relationships and a boost to revenue - an attractive proposition for any business in the space.
Steph
Company Specialist at Welcome to the Jungle
Company
Company HQ
Civic Center, New York, NY
Leadership
Bassam Chaptini
(Co-Founder & Co-CEO)Previoulsy a Founding Member and CTO of Unqork, as well as a Partner at McKinsey & Company and Lead Data Scientist at Choicestream.
Rabih Ramadi
(Co-Founder & Co-CEO)Was a Founding Member, CRO and Head of Industry Solutions at Unqork. Was also Senior Partner / Capital Markets Lead / Goldman Sachs Lead at KPMG.
Salary benchmarks
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