Cloud Marketplace Operations Analyst, Druva
$112-157.3k
Office located in Santa Clara, CA
Cloud-based backup SaaS platform
Be an early applicant
Cloud-based backup SaaS platform
1001+ employees
Be an early applicant
$112-157.3k
Office located in Santa Clara, CA
1001+ employees
Company mission
To defend business data and eliminate the stress typically associated with data protection and security.
Role
Who you are
- Must have significant prior experience working with some or all Cloud Service Provider Marketplaces (AWS, Microsoft Azure, Google Cloud Platform). Minimum requirement is significant experience with both AWS and Microsoft Azure Marketplaces
- Ability to function independently with a high degree of accuracy and accountability in a fast-paced sales environment
- 3+ years of experience with pre & post sales processes in a Sales Operations or related role
- Customer-centric orientation with the ability to build relationships via email, video conferencing and phone calls
- Excellent organizational skills, adherence to deadlines, ability to prioritize and manage multiple projects at once
- Professional demeanor required with ability to interact with many people in sometimes challenging circumstances
- Exceptional attention to detail
- Experience using Salesforce CRM and Salesforce CPQ
- Prior experience in sales enablement
- Align with Druva company core values, one-team mentality
What the job involves
- The Cloud Marketplace Operations Analyst is responsible for providing the Druva global sales teams with reliable and high-quality marketplace support
- Reporting to the Sr Director, Sales Operations, the role sits within the Sales Operations team which interacts with the entire sales organization
- You will help support, expand and scale the end-to-end sales process for our Cloud Partner (AWS, Microsoft Azure) Marketplaces.The position is responsible for enhancing the overall operating efficiency and excellence of the marketplace sales function
- Be part of a team that owns and operates the Cloud (AWS, Microsoft Azure) Marketplace Listings for public and private offers. You are the operational SME
- Provide hands-on, prompt, and expert support to sales teams quoting and closing deals through private offers
- Enable sales on marketplace sales processes and deal submission
- Attend customer & reseller calls to answer questions about cloud marketplace mechanics and guide customers through the purchasing/private offer acceptance process
- Be a conduit and escalation point between deal desk, revenue operations, orders, and alliances, from a pre- and post-sales perspective
- Collaborate with orders and accounts receivable teams on billing and orders issues for marketplace deals
- Maintain internal documentation covering all business processes related to the marketplace, especially as updates to process and platforms are rolled out
- Collaborate with alliance teams, product managers and marketplace experts within AWS and Microsoft. Be familiar with each CSP's support tools and escalation paths
- Help the implementation of marketplace automation & integration tools, working with IT, and support subsequent field enablement
- Project manage new marketplace-related programs as they arise, with increasing responsibility as successful execution is demonstrated
- Collaborate on additional Sales Operations ad-hoc projects
Our take
The data protection industry is booming, thanks to a move to the cloud. Businesses now have access to vast amounts of data that can provide deep insights into every aspect of their operations, but at the same time are vulnerable to cybercrime and service outages. Druva, founded in 2008, exists to protect that vital data with a cloud-based backup service.
As the move to the cloud accelerates, there is a rising number of companies offering data resiliency services, including IBM, Commvault and Rubrik. However, unlike major competitors, Druva's platform is the first entirely cloud-based service, needing no hardware changes. While newer startups have begun to take this same approach, they lack the size, expertise and client base to compete with Druva.
Considered a leader in its sector, Druva has thousands of enterprise clients including household brand names like Samsung, Hulu and DHL. With the Druva Data Resiliency Cloud now surpassing an average of 17 million daily backups, it is clear that demand for the product is still accelerating, and that the company has plenty of room to continue its growth.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
4% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Apr 2021
$147m
SERIES H
Jun 2019
$130m
SERIES G
Total funding: $475m
Company benefits
- Well-being: We ensure Druvans and their families have comprehensive healthcare and mental health programs
- Family-Oriented: We provide paid maternity, paternity, adoption and family medical care leave – plus funding to support adoption, fertility treatment, and other related expenses
- Financial Gain: We offer competitive compensation, FSA/HSA accounts, equity, and more, to reward Druvans for their hard work
- Rest and Re-Energize: We encourage Druvans to rest with time away as often as needed because we believe it’s our employees’ passion and creativity that makes Druva special
Company values
- Customer First
- One Team
- Diversity of Thought
- Driven to Deliver
- Challenger Mentality
Company HQ
Santa Clara, CA
Articles
Leadership
Jaspreet Singh
(Founder & CEO)Before founding Druva, Jaspreet was a Member of the Technical Staff at Veritas and a Software Engineer with Ensim India.
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