Senior Software Engineer, Ro
Clinical Platform
$179-212k
+ Equity
More information about location
2 days a week in office
Telehealth primary care platform
Open for applications
Telehealth primary care platform
501-1000 employees
Open for applications
$179-212k
+ Equity
More information about location
2 days a week in office
501-1000 employees
Company mission
To help patients achieve health goals by delivering the most convenient and effective care possible.
Role
Who you are
- If you thrive in high-ownership environments and love building systems that scale and self-heal—this role is for you
- Proficient in Python, relational databases, and frameworks like Django or FastAPI, with hands-on experience in metrics instrumentation and data-driven performance tuning using tools like Datadog
- 8+ years professional backend software development experience
- Deep understanding of distributed systems—data consistency, communication patterns, and service boundaries—backed by hands-on experience building and maintaining high-traffic production systems
- Demonstrated ownership of complex technical roadmaps, with a proactive approach to refining ambiguous problems and driving solutions in fast-paced, high-stakes environments
- Strong communication skills across technical and non-technical stakeholders, enabling alignment and momentum even amid uncertainty
- Committed to technical excellence—mentoring engineers, upholding best practices in backend architecture and observability, and fostering a culture of continuous improvement
Desirable
- Experience working with healthcare standards specifically HL7, or related diagnostic/lab reporting systems
- Prior experience in Site Reliability Engineering or DevOps (more on Dev) roles
What the job involves
- We’re looking for a seasoned Senior Backend Engineer who’s not only a strong technical contributor but also has a passion for metrics, observability, monitoring, and mentorship
- You’ll play a key role in evolving our architecture, leveling up the team, and driving best practices across the Tech Org
- You’ll be building tools and services that directly empower internal development teams, pharmacists, providers, and lab personnel—the backbone of our platform
- The systems you design will ensure they have reliable, observable, and performant infrastructure to deliver critical healthcare services
- Design, build, and maintain robust, scalable, and efficient backend services and APIs
- Define service boundaries, migration strategies, and rollout plans in collaboration with engineering and product stakeholders
- Build and maintain dashboards and alerts to detect and respond to system issues proactively
- Define and maintain SLIs/SLOs in collaboration with product, infra and other development teams
- Continuously monitor performance bottlenecks and optimize system latency and throughput
- Lead or contribute to engineering-wide initiatives to improve system quality, developer, provider, lab, or pharmacist experience
Our take
Ro is a healthcare startup that connects patients directly to physicians, nurses, and pharmacists. The founders of Ro established the company because they felt that health insurance wasn’t working as it should, as the pooled cost of expensive treatments means that the price of individual doctor visits is inflated.
Ro’s primary care platform powers a personalized, end-to-end healthcare experience from diagnosis, to delivery of medication, to ongoing care. Instead of having to travel to a doctor’s office, Ro customers can access a video conference with a physician on-demand, from the comfort of their own home.
In order to tap into the global medical market, which is worth over $4 trillion, Ro raised $150 million at a valuation of $7 billion in 2022. It has expanded to more health areas, such as skincare and mental health, and launched an online pharmacy. Despite this, a substantial number of layoffs in spring 2022 indicated that Ro's accelerated growth had caused problems with its internal organization. Having now narrowed its focus and spending more on less, Ro has streamlined its operations and looks to continue on a steady upward trajectory.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
5% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Feb 2022
$150m
LATE VC
Mar 2021
$500m
SERIES D
Total funding: $1.0bn
Company benefits
- Medical, dental, and vision membership
- Equity for all team members
- Flexible time off
- Paid parental leave, and flexible work arrangement
- Well-stocked office with snacks and bi-weekly free lunches
- Gym, learning, and development stipends
Company HQ
Chelsea, New York, NY
Leadership
Zachariah Reitano
(Co-Founder)Previously a Teacher at General Assembly and co-founder of Shout Inc., in 2013. They are now an Entrepreneur in Residence at Prehype.
Saman Rahmanian
(Co-Founder & Chief Product Officer)Previously a Senior Art Director at Crispin Porter + Bogusky and founder of Tischen in 2010. They were also a Partner at Prehype and founder of Managed by Q.
Rob Schutz
(Co-Founder & Board Member)Founder of Snagged.com. Experienced as a Senior Consultant at CGI specializing in healthcare, they also served as Director of US Marketing and USer Acqusition at kgb and as VP of Growth at BARK.
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