Engineering Manager, Alma
Platform Infrastructure
$170-200k
Membership-based network for mental health care providers
Be an early applicant
Membership-based network for mental health care providers
501-1000 employees
Be an early applicant
$170-200k
501-1000 employees
Company mission
To simplify access to high-quality, affordable mental health care, by making it easy and financially rewarding for therapists to accept insurance and offer in-network care.
Role
Who you are
- Alma is seeking a mission-driven Engineering Manager to join our Platform Infrastructure team
- The ideal candidate can recognize that successful software development requires communication, experimentation, and iteration
- The ideal person for this role loves to work with other teams to design and build amazing systems
- You have 4+ years of experience in cloud infrastructure engineering, as well as an understanding and application of solutions that align with the AWS Well-Architected Framework – especially those that include ECS, EC2, Route53, RDS, Arora, SQS, Lambda, S3, Secrets Manager
- You have 1-3 years of people management experience, leading/managing a team of at least 4 or more engineers
- You have a proficient understanding of code versioning tools, such as Git
- You have worked with scaling challenges in previous roles and have implemented best practices around scaling
- You’re a systems thinker, concerned not only with individual component parts but with how those parts work together holistically
- You’re pragmatic, recognizing that, while there are multiple approaches to solving a problem, it is important to weigh practicality over theory when decision-making
- You possess a clear and engaging communication style with a track record of building positive relationships across a broad diverse organization with engineers as well as non-technical stakeholders
- You have experience demonstrating DEI best practices in both your leadership style and while leading recruiting processes to build out an inclusive team
- You feel a passion for Alma's mission – to improve the experience of therapy for providers and their clients, and simplify access to care
What the job involves
- This team is integral to our success — ensuring that our systems are secure, reliable, and primed for growth
- We are dedicated to designing, implementing, and maintaining Alma’s technology infrastructure
- In this role, you will lead a team that builds services and tools that solve real problems for Alma’s engineering team
- On this team, you will have a strong hand in defining the underlying systems that Alma's engineering uses to deliver software and data products
- Gain a deep understanding of the software development process at Alma and how the engineering team operates
- Grow and develop an incredible team of hardworking, collaborative, and motivated engineers who have high expectations around individual ownership and impact
- Set direction for the team, anticipating scalability, performance, and security challenges via thoughtful long-term planning
- Collaborate with teammates on Platform, as well as peers from feature teams, to understand and prioritize solutions for practical problems facing Alma engineers
- Work with your team to design, develop, and implement systems, processes, and tools to improve the experience and efficiency of the engineering team’s development process. (Developers environment, testing environment, deployment pipeline)
- Directly manage a team that maintains, simplifies and reinvents the systems underlying the application platform, such as our job queues, caching layers, error handling, monitoring and alerting. Technologies the team uses include AWS, ECS, S3, nginx, Ansible, Docker, Terraform, Elasticsearch, Prometheus, Django, Celery, Redis, mySQL, and Redshift
- Continually research current and emerging technologies, proposing changes where most impactful
Our take
4 in 10 adults in the United States suffer from some form of anxiety or depression, but most go without appropriate support because of difficulties in accessing mental health care providers. Alma exists to meet a growing demand for mental health services by supporting providers in offering online care, and making it easy for people who need help to find qualified, in-network therapist who meets their needs.
There has been something of a boom in the virtual mental health space, and by encouraging online therapy Alma is competing against a plethora of well-funded apps aimed at self help and mental wellbeing offered at a far lower price than regular therapy. However, these are largely unregulated and their quality is often questionable. By prioritising vetted and professional therapists, Alma has provided a real alternative to in-person therapy and this has allowed it to grow rapidly, growing its network to over 8,000 therapists across all 50 states.
Alma's success has also attracted a large amount of funding. This is being used to further expand its network and to develop the tools offered to its providers. Having scaled rapidly through 2022 it is showing no signs of slowing down, and is well poised for future growth.
Steph
Company Specialist at Welcome to the Jungle
Insights
77% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Aug 2022
$130m
SERIES D
Aug 2021
$50m
SERIES C
Total funding: $220.5m
Company benefits
- We’re a remote-first company
- Health insurance plans through Cigna (medical and dental) and MetLife (vision), including FSA & HSA plans
- 401k plan (Roth and traditional)
- Free Alma platform access
- Monthly therapy and wellness stipends
- Monthly co-working space membership stipend
- Monthly work-from-home stipend to power your wifi, lunches, coffee, etc
- Pet discount program through United Pet Care
- Financial perks and rewards through BenefitHub
- Free EAP access through LifeWorks
- One-time home office stipend to set up your home office
- Comprehensive parental leave plans
- 9 paid holidays, 1 Alma Mental Health Day, and 1 Alma Volunteering Day
- Vacation and time-off benefits
Company values
- Embrace Change.
- Listen first.
- Build equity.
- Communicate honestly.
- Act like an owner.
Company HQ
Downtown Brooklyn, NY
Articles
Leadership
Harry Ritter
(CEO)Studied at Harvard and qualified as an MD at The University of Miami. Worked for a year as a Resident Physician before spending almost 2 years as a McKinsey Associate. Worked at Oscar Insurance as a Medical Director and VP of Care Delivery.
Diversity, Equity & Inclusion at Alma
Mary Balingit, she/her (Director of Diversity, Equity & Inclusion)
- Established a time-out policy, where employees can take time off + an additional mental health stipend in response to societal traumatic events
- Internal community conversations for connection and healing regarding current events mediated by an Alma provider and more
- 7 Employee Resource Groups (ERG’s): Women at Alma, (ADA) Alma Disability Association, (H)ola at Alma, Alma Pride+, Black @ Alma, Parents/Caregivers @ Alma, AlmAsian
- Bias in the workplace training for all employees
- Monthly cultural stipends to support underrepresented businesses
- Monthly Lunch & Learns moderated by Alma Diversity Committee members on various DEI topics
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