Senior Product Analyst, HeliosX

3 Month Contract

Salary not provided

SQL

Python

Tableau

Looker

Metabase

Amplitude

Mixpanel

Mid and Senior level

London

More information about location

1+ day a week in office

Profitable health tech, providing convenient access to prescription medication in multiple countries

Job no longer available

Profitable health tech, providing convenient access to prescription medication in multiple countries

1001+ employees

HealthcareB2CPersonal healthMencareD2CBeautyWellbeingeCommerceMedTechProduct

Job no longer available

Salary not provided

SQL

Python

Tableau

Looker

Metabase

Amplitude

Mixpanel

Mid and Senior level

London

More information about location

1+ day a week in office

1001+ employees

HealthcareB2CPersonal healthMencareD2CBeautyWellbeingeCommerceMedTechProduct

Company mission

To become the world's #1 platform to buy prescription medication, and serve patients across the globe to help improve their daily lives.

Job

Company

Role

Who you are

3+ years experience in a Product Analytics role, ideally within an e-commerce or digital consumer environment
Experience analysing customer journeys and translating insights into product improvements
Proven track record in experimentation — from hypothesis formation to post-test analysis
Background in a quantitative discipline (e.g. Mathematics, Statistics, Economics, Computer Science, Engineering)
Advanced SQL; Python a plus
Experience with journey and event analytics tools (e.g. Mixpanel, Amplitude, GA4)
Proficiency with data visualisation tools (e.g. Looker, Tableau, PowerBI, Metabase)
Excellent communication and data storytelling skills
Strong understanding of statistical analysis and experimental design
Critical thinker with a problem-solving mindset
Skilled stakeholder manager who can influence cross-functionally
Highly detail-oriented with strong analytical rigour
Collaborative team player who thrives in dynamic environments
Self-driven and proactive in surfacing insights and opportunities

What the job involves

We’re looking for a Senior Product Analyst to join our Analytics team and help shape the future of our digital experience across web and app. As a key member of the Analytics team, you’ll be embedded within Product squads (including Engineering, Design, and UXR) to surface insights that drive meaningful improvements in our customer journey. You’ll partner closely with Product Managers to form hypotheses, design robust experiments, and influence product roadmaps with data-driven recommendations
Partner with Product squads to identify opportunities, run experiments, and deliver insights that drive measurable improvements
Lead end-to-end analysis of key customer journeys, from defining metrics and measurement plans to surfacing actionable recommendations
Ensure experiments are designed and executed with statistical rigour to maximise value and learning
Build scalable frameworks and best practices for experimentation, event tracking, and product analytics
Promote a self-serve analytics culture through documentation, enablement, and cross-team collaboration
Strengthen data infrastructure by working closely with Product, Engineering, Growth, and Data teams
Communicate insights clearly to stakeholders, influencing strategic decisions and continuous product iteration
Share key learnings across analytics and leadership teams to align on performance and opportunities

Salary benchmarks

Our take

HeliosX is a global digital healthcare group behind some of the most recognised online health brands, including MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. The company has earned the trust of millions of patients by combining technology with deep clinical expertise, supported by its own pharmacies, manufacturing capabilities, and in-house medical, research, and pharmacy teams.

By 2025, HeliosX had treated over 1.2M patients worldwide and established £781M in revenue, marking more than 300% year-on-year growth and established itself as a clear market leader in the UK. Its impact goes beyond commercial success too, with weight-loss treatments alone helping patients lose millions of kilograms of excess weight, contributing to meaningful improvements in long-term health outcomes. At the same time, the business expanded internationally, successfully launching in Germany and Canada while continuing to grow its presence in the US.

Now its looking towards 2026, and hopes to reach £1.6B in revenue, expand into eight global markets, and significantly widen its range of conditions and treatments, with a focus on shaping the future of digital healthcare. Its goal is to become a truly world-leading healthcare partner and one that combines scale, speed, and clinical rigour to redefine how personalised care is deliver, and to create systems and products that improve lives at a global level for years to come.

Freddie

Company Specialist at Welcome to the Jungle

Insights

57% female employees

34% employee growth in 12 months

Glassdoor (3.7)

Trustpilot (4.3)

Company

Employee endorsements

Team energy

"Empathic and energetic team is what makes you feel good when you go to work Monday morning. Imagine how important it is if you work remotely! And I..."

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Company benefits

Monthly Socials
Health Insurance
Gym discount
Flexible working
£1,000 Annual Learning and Development budget
Audible Subscription
Pension Contribution
25 days holiday + UK Bank holidays
Free HeliosX Products

Company values

Build Team Excellence
Putting Customers First
Today Not Tomorrow
Thinking Differently
Act Like an Owner
Keep it Simple
Do More With Less
Communicate Candidly

Company HQ

Midlands Hub, Leamington Spa, UK

Articles

The Hard Truth About Online Skincare Prescription Services

Leadership

Dwayne D'Souza

(Founder & Chairman of the Board)

After graduating from the University of Cambridge and gaining experience as a Software Engineer and later in Algorithmic Trading, Dwayne founded HeliosX in 2013.

Stuart Peak

(CEO)

Previously HeliosX's VP of Operations. Also worked at The Cambridge Code as an Operations Director, was a Strategy Consultant at PwC and an Operations Director at Oviva.

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