Product Operations Manager, Goodnotes
12 Months Fixed Term Contract
£54-80k
+ Equity
Top-rated note-taking app
Be an early applicant
Top-rated note-taking app
201-500 employees
Be an early applicant
£54-80k
+ Equity
201-500 employees
Company mission
To empower people with knowledge through digital paper and innovations. We're reimagining what productivity looks like through a digital pen and paper!
Role
Who you are
- Experience: Minimum 3-5 years of hands-on B2C product management experience, with a proven track record in fast-paced environments
- Decisiveness: Ability to make informed decisions quickly and guide teams in their decision-making processes
- Collaboration: Strong interpersonal skills to work effectively with cross-functional teams
- Product Insight: Enough product development experience to critically evaluate estimations and prioritizations, ensuring that decisions are well-informed
- AI Experience: Familiarity with AI technologies and their applications in the product development lifecycle, with the ability to integrate AI-driven solutions into product strategies. Previous experience shipping AI enabled products is a plus
- Technical expertise: Experience working in a highly cross-functional environment with technical stakeholders
- You don’t need to be an engineer or designer, but you need to be able to think like one and understand the language and effectively facilitate the product development process—from aligning on user and business needs to unblocking teams and driving momentum toward delivery
- Adaptability: Ability to thrive in a dynamic environment without being constrained by traditional methods
- Tool expertise: Expert in tools like Jira and Notion
What the job involves
- You will be joining the team behind the award-winning Goodnotes app. Specifically, you will be a key member of our wider product org, collaborating closely with our product managers and team leads across the company
- We are seeking a dynamic Company-Wide Product Manager to support our product teams in their daily operations
- This role is crucial in aligning processes across teams, facilitating collaboration, and ensuring that our products continue to meet the evolving needs of our users
- As a key member of our team, you will be instrumental in driving decision-making, defining metrics, and optimizing team performance
- Process Alignment: Develop and implement standardized processes across product teams to enhance efficiency and consistency
- Leadership and Communication: Conduct regular product group meetings to ensure alignment and facilitate open communication among teams
- Team Support: Collaborate closely with individual teams to assist in planning, prioritization, and decision-making processes
- Metrics Development: Help define and track key performance metrics to measure team success and inform strategic decisions
- Operational Efficiency: Manage day-to-day operations, ensuring seamless execution and timely resolution of issues
- Information Management: Rapidly respond to a high volume of messages and handle complex information flows effectively
Application process
- An introductory call with someone from our talent acquisition team. They want to hear more about your background, what you are looking for, and why you’d like to join Goodnotes
- A role-specific call with someone from our product team, to dive deeper into your experience
- A call with our founder and CEO, Steven, to discuss your background and skillset for this role more in detail and to assess your fit for the role
- A meet the team call with 2 or 3 GoodPeople you’d be working closely with at Goodnotes
Salary benchmarks
Our take
Goodnotes is a digital note-taking tool for handwritten notes and (formerly) paper-based information. Thanks to its signature vector ink engine, the app delivers a precise and natural writing experience. It can read handwriting and allow users to search it, as well as convert it to text for easy sharing into other apps or even web pages. Goodnotes also supports importing, searching, and navigation through PDF, PowerPoint, Word, image files, and more.
The platform is available across iPhone, iPad and Mac. One of the leading note-taking solutions on the App Store (with over 14,000 positive reviews) it competes with apps like Notability and Paper by WeTransfer. Founded in Hong Kong, Goodnotes now operates across the UK with over 80 employees, working on building additional products alongside its core app.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Employee endorsements
Focus on employee wellbeing
"Company cares about each and everyones wellbeing. A monthly budget is provided for everyone to take care of their physical and mental wellbeing. You..."
Funding (1 round)
Jun 2020
$6m
SEED
Total funding: $6m
Company benefits
- Meaningful equity options in a fast-growing company
- Monthly budget for personal growth development & yearly budget for professional development
- Monthly health & wellness budget - used for gyms, massages, treatments etc.
- MacBook Pro/your choice of hardware
- Flexible working hours and remote working opportunities
- Annual offsite
- Noise cancelling headphones
- Work from home budget to upgrade your home office
- 30 days holiday (plus public holidays)
- Health insurance for you and dependants
Company values
- Dream big
- Be user obsessed
- Build great things
- Operate as an owner
- Win like a sports team
- Learn and grow fast
- Share our passion
Company HQ
London, UK
Articles
Leadership
Steven Chan
(Founder & CEO)Goodnotes was created from Steven's frustration with taking readable and reusable handwritten notes on his first iPad. Since then, the company has grown to millions of happy users.
Paul Onnen
(Senior Vice President of Engineering)Paul loves building things that help make people's lives better and they are using this experience to help Goodnotes be successful as we continue to grow.
Minh Tran
(COO)Minh is a seasoned people and business leader who is obsessed with searching for the world’s best talent and building winning teams that are highly skilled, innovative, and passionate.
Rowena Chung
(Director of Product)Rowena leads product discovery and strategy across Goodnotes' product group. She is committed to understanding the users’ needs and enhancing their productivity and experience with the app.
People progressing
Bret joined Goodnotes in 2018 as a senior software engineer. In 2023 he was promoted to a principal engineer.
Joined Goodnotes in 2021 as a Senior ML engineer and is now a Senior Engineering Manager, leading a product team to build an incredible AI productivity experience impacting millions of users.
Cam joined Goodnotes as a Senior Brand Designer and 3 years later became our Global Brand Design Lead!
Rammy joined Goodnotes as a Senior QA Engineer in December 2019, transitioned to QA lead after 2.5 years and again to QA manager after 4 months
Diversity, Equity & Inclusion at Goodnotes
Vivien Ko (People Ops Manager)
- We are a team of c 270, from 39 different countries... and still growing
- We believe diverse teams create better outcomes for users, teams, and businesses
- Learn more about one of our Female Directors https://www.goodnotes.com/blog/rowena-product-manager
- We know there's still a lot more we need to do - and we want you to be part of helping us on our DE&I journey!
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