Senior Product Manager, LightForce Orthodontics
Hardware
Office located in Wilmington, MA
Custom 3D-printed braces
Be an early applicant
Custom 3D-printed braces
201-500 employees
Be an early applicant
Office located in Wilmington, MA
201-500 employees
Company mission
To empower experts to create the unique bite and smile that every patient deserves.
Role
Who you are
- The ideal candidate will have a strong technical aptitude, experience managing complex hardware-software products, and the ability to work with cross-functional teams
- Experience: 6-10+ years of product management experience, including hardware product development in CAD/CAM, 3D printing, or healthcare/medical devices
- Technical Expertise: Strong technical aptitude with experience guiding complex cross-domain product development between hardware and software teams
- Cross-functional Leadership: Demonstrated experience working with engineering and customer-facing teams, with a track record of consistently impactful outcomes and ability to build strong relationships across clinical, technical, and commercial teams
- Analytical Skills: Excellent problem-solving abilities with demonstrated strengths in hypothesis-driven product development and data-driven decision-making, including defining product success metrics
- Process Management: Proficiency in agile methodologies, with strong skills in managing sprints, backlogs, and cross-team collaboration
- Communication: Exceptional communication skills to articulate technical concepts to diverse stakeholders, facilitate cross-functional discussions, and create compelling product documentation
- Domain Experience: Expertise in customer-facing product development within healthcare, medical devices, or other regulated industries preferred
- Education: Bachelor's degree in a technical field such as engineering or a related discipline
What the job involves
- This role will drive the development and optimization of our clinical hardware portfolio, ensuring it meets the evolving needs of our global customers and internal teams while supporting the broader goal of reducing treatment time and enhancing patient outcomes
- The Senior Product Manager for Hardware will be responsible for the strategic development and continuous improvement of our hardware product portfolio
- This role requires deep collaboration with hardware, software, and process engineering as well as clinical, manufacturing, and commercial teams to deliver customer-centric, high-impact solutions
- Hardware Portfolio Ownership: Lead the strategic development, continuous improvement, and management of designated lanes of LightForce’s hardware portfolio
- Market Insights & Product Strategy: Analyze market trends, customer feedback, and competitor offerings to develop insights and inform product strategy
- Customer Research & Voice of Customer (VoC): Partner with orthodontists, clinicians, and internal stakeholders to prioritize product needs and define user requirements
- End-to-End Product Lifecycle: Drive new product initiatives from initial concept to launch, including discovery, definition, development, testing, and post-launch iteration
- Cross-Functional Collaboration: Drive clarity and accountability with cross-functional teams of hardware, software, and process engineers, as well as manufacturing and operations stakeholders to keep programs aligned with objectives and on schedule
- Customer-Facing Launches: Lead product launches in collaboration with marketing, clinical education, and customer success teams
- Metrics & Accountability: Define and track product success metrics, leveraging data-driven insights to support decision-making and product evolution
- Potential 12-18 Month Objectives of the Role
- Launch next-generation hardware products that improve clinical efficiency and treatment outcomes, including bond success, bracket durability, and patient comfort
- Improve product design and usability to reduce learning curves for new customers and support global adoption
- Drive innovation in the hardware-software interface to enable greater personalization and efficiency for clinicians
- Develop a streamlined approach to hardware portfolio management, balancing legacy product updates with the development of new solutions
- Office environment up to 90%
- Work is generally performed in an open office, sedentary position. The noise level in the work environment is usually moderate. Limited temperature fluctuations, heated and air condition environment
Our take
In the field of orthodontics, a persistent demand exists for a more patient-centered and efficient treatment alternative. Traditional braces, notorious for their discomfort and lengthy treatment durations, have left room for innovation.
In response to this challenge, LightForce Orthodontics has developed a personalized 3D-printed braces system. This novel approach allows orthodontists to provide patients with custom-made orthodontic hardware, precisely tailored to their unique requirements, thus enhancing the overall treatment experience.
In the last few years, the company has harnessed the power of AI to further optimize patient outcomes. Having secured significant funding, LightForce is poised to drive growth and bring personalized braces solutions to more orthodontists and patients.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Medical, vision, dental, voluntary life
- 401(k) account
- Generous PTO
- Parental leave
- Flexible work hours and locations
- Office snacks
- MBTA pass programs
- Quarterly activities
Company HQ
Burlington, MA
Leadership
Alfred Griffin
(Co-Founder & CEO)Currently a Lecturer at the Harvard School of Dental Medicine in the Department of Developmental Biology, as well as an Orthodontist at the Bay State Dental Specialists.
Lou Shuman
(Co-Founder)Currently the President and CEO of Cellerant Consulting. Previously they were a VP of Strategic Relations at Align Technology and an Executive VP of Professional Development at rdental.
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