Account Director, Brandwatch
Maternity cover
More information about location
Digital consumer intelligence company
Job no longer available
Digital consumer intelligence company
1001+ employees
Job no longer available
More information about location
1001+ employees
Company mission
To build a new kind of enterprise intelligence that helps marketers find smart, fast, insightful answers at scale and at speed.
Role
Who you are
- Proven track record of exceeding revenue and performance targets
- Strong ability to communicate and influence stakeholders at all levels
- Demonstrated ability to build and maintain relationships with key decision-makers
- Strong problem-solving skills with a proactive approach
- Customer-focused mindset with a commitment to delivering value
- Effective negotiation skills with a commercial approach
- Results-driven with a strong focus on achieving outcomes
What the job involves
- As a Strategic Account Director, you will drive revenue growth within the Strategic Account Management team, managing a growing portfolio of Cision and Brandwatch’s most important clients. You will take ownership of a defined territory, working towards agreed revenue and performance targets while building long-term, strategic partnerships with key stakeholders
- Your focus will be on revenue retention, identifying and delivering upsell and cross-sell opportunities, and maximising account value across your portfolio. You will proactively identify growth opportunities, mitigate risk, and ensure clients are deriving maximum value from our solutions
- You will act as a trusted advisor, leveraging data, insights, and industry knowledge to strengthen client relationships, drive commercial success, and contribute to the overall growth of the business
- The standard working hours for this role are 30 hours per week, across a 4-day working week, from 9:00am to 5:30pm, with a one-hour unpaid lunch break each day
- Meet or exceed monthly and annual revenue targets across the full Cision and Brandwatch portfolio (Media Analysis, Monitoring, Database, Insights, Social and Professional Services) within Strategic Accounts
- Develop and execute a clear territory sales plan
- Maintain a proactive, high-contact approach with clients
- Identify and drive upsell and cross-sell opportunities across your portfolio
- Build and implement account plans aligned to client needs, budget and growth potential
- Forecast revenue accurately and proactively address potential shortfalls
- Take full ownership of territory performance including planning, pipeline management and analysis
- Act as a key contributor to the UK Account Management team, bringing energy, focus and commercial drive
- Develop strong knowledge of Cision and Brandwatch products and the competitive landscape
- Collaborate with Marketing, Events, Operations, Client Services and Product to drive client satisfaction and growth
- Provide structured feedback to Product teams based on client needs and market trends
- Ensure effective and consistent use of CRM to maintain accurate forecasting and visibility
Salary benchmarks
Our take
Brandwatch's subscription-based social intelligence service boasts thousands of clients, including Unilever, Whirlpool, British Airways, Walmart and Dell.
The company has pivoted from its initial mission of improving marketers' ROI with social listening to a more ambitious one: 'building a new kind of intelligence'. The pivot comes after its merger with former main rival, Crimson Hexagon and its acquisition by PR and media software company Cision.
The company is positioning itself to help big brands use social data, among many other types, to make deep-acting business decisions. This is opening up an even larger market for its services, with two-thirds of the Forbes 100 companies as clients.
Freddie
Company Specialist at Welcome to the Jungle
Insights
2% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Oct 2015
$33m
SERIES C
May 2014
$22m
SERIES B
Total funding: $64.4m
Company benefits
- Medical, dental, vision
- Life & disability insurance
- 401(k) with company match
- Laptop
- PTO, Holidays, Floating Holidays, Sick Time, and Community Service Day
- Casual work environment with amazing co-workers
- Monthly company events/bonding
- PTO, Holidays, Floating Holidays, Sick Time, and Community Service Day
- Casual work environment with amazing co-workers
Company HQ
Brighton, Brighton and Hove, UK
Leadership
Cali Tran
(President & CEO)Previously worked as the company's CCO before becoming CEO. Current CEO of Cision. Former President & CBO of Centerfield, and was President & CEO of Valassis.
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