Product Operations, Adaptive Security
Contractor
3 days a week in office
Next-gen security training & AI attack simulations
Posted today
Next-gen security training & AI attack simulations
201-500 employees
Posted today
3 days a week in office
201-500 employees
Company mission
To protect organizations from emerging AI-powered cyber threats by delivering next-generation security awareness training and intelligent phishing simulations that build resilience and empower people to be the strongest line of defense.
Role
Who you are
- Has a 4-year degree or is currently pursuing one — we care more about reliability, technical aptitude, and judgment than field of study
- Extremely detail-oriented: you go above and beyond while paying meticulous attention to accuracy
- Organised under pressure: you can juggle competing requests and prioritise without dropping the ball
- Self-directed: comfortable working independently during your shift without constant oversight
- Interested in AI: curious about AI tools and use them to make your work faster and better
- Adaptable: comfortable in a fast-paced, high-growth startup environment
- Low ego, high reliability: you show up, do the work, and take pride in execution quality
What the job involves
- We're looking for a reliable, detail-oriented operations contractor based in Los Angeles to own account provisioning during Australian business hours (8am-4pm AEDT)
- This is an ongoing role with no fixed end date - we're building long-term coverage, not filling a temporary gap
- The role is 100% focused on account provisioning: setting up deepfake demo accounts for demos booked by our BDR and AE teams, and resolving flagged issues when they come in
- Own account provisioning end-to-end during your shift: setting up demo accounts for demos booked by our GTM team
- Fix and resolve flagged account issues as they come in
- Monitor the provisioning-issues channel during your shift and escalate appropriately
- Use AI tools, including Adaptive's Claude-based asset-sourcing automation, to work efficiently
- Hand off cleanly to the core hours team at the end of your shift
Our take
With AI-powered scams and deepfakes on the rise, companies are struggling to keep their teams safe from ultra-realistic phishing attacks.
That's where Adaptive comes in with its next-generation security training platform built to tackle the kind of threats traditional tools can't keep up with. In short, Adaptive helps people spot the fakes before they get fooled. And it does so by using lifelike simulations across email, voice, and SMS to train employees for real world attacks.
It's clearly working too, as Adaptive raised $85M in 2025, led by Bain Capital Ventures and Andreessen Horowitz. It's already trusted by the Dallas Mavericks, First State Bank, BMC and more, and with threats evolving fast, Adaptive is set to continue helping companies protect their people.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Dec 2025
$81m
SERIES B
Sep 2025
$55m
SERIES A
Total funding: $179m
Company benefits
- Premium healthcare and wellness benefits - plans with zero cost to the employee
- Unlimited PTO
- Pre-tax commuter benefits
- 401k Plan
- Surprise Wednesday Breakfasts
- Monthly Company Events
- Fully Stocked Fridge - Drinks & Snacks
- Stock Options
Company values
- Move fast - Decide quickly, ship quickly, fix quickly. Speed isn't carelessness here, it's how we stay ahead of people who don't slow down
- Drive outcomes - Find the work that actually matters and go do it. Who ships isn't a question of seniority, it's a question of impact
- Innovate boldly - We strip out the process, the layers, and the politics that get between a good idea and real, shipped work
Company HQ
Flatiron District, New York, NY
Articles
Leadership
Brian Long
(Co-Founder & CEO)Prior to Adaptive, Brian co-founded Attentive, where they served as the CEO for over 7 years and has served as an Executive Chairman and Board Director since 2023. He also co-founded TapCommerce and served as CEO until it was acquired by Twitter.
Andrew Jones
(Co-Founder & CPO)Previously co-founded Attentive alongside Brian, where they served as CPO. Prior to that, he also co-founded TapCommerce where he served as CPO, then moved to Twitter to work as a Senior Project Manager.
James Almeida
(Head of Engineering )Previously worked at Attentive for several years; starting as a Software Engineer, he worked his way up the ranks to Senior Engineering manager before he became Head of Engineering at Adaptive Security
Mike Remondi
(CTO)Mike founded Curate Technologies in 2016, before becoming Staff Software Engineer at Attentive. He then moved on to work at Version Story for a few years as a Founding Software Engineer and Advisor, before joining as Head of Engineering at Adaptive Security
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 13 more jobs at Adaptive Security