Sales Executive, Relay Robotics
Autonomous service robots
Open for applications
Autonomous service robots
21-100 employees
Open for applications
21-100 employees
Company mission
To measurably improve people's lives by creating and deploying beautifully simple. sophisticated, and friendly service robots that work safely, securely, and reliably in human environments.
Role
Who you are
- This is a mission-critical, full-time role for a dynamic sales leader who thrives on building high level relationships, closing deals, and making a tangible impact
- Bachelor’s degree and 2+ years of solution sales experience in hospital settings
- Proven success in selling complex solutions and managing multi-stakeholder sales cycles
- Strong track record of relationship building, pipeline development, and closing high-value deals
- Ability to quickly understand technical aspects of Relay’s products and translate them into customer value
- Entrepreneurial mindset—a self-starter who thrives in fast-growing, evolving environments
- Exceptional communication, presentation, and negotiation skills
What the job involves
- We are seeking a high-performing Senior Healthcare Sales Executive to drive strategic growth
- In this high-visibility role, you will lead the charge in expanding Relay Robotics' footprint within hospitals and health systems
- You will be responsible for identifying and securing new business, expanding relationships within existing accounts, and developing winning strategies that position Relay as the partner of choice for service robots
- You'll identify and pursue new sales opportunities in the healthcare/hospital market
- Develop strategic account plans and engage with multiple decision makers in each hospital or system to win business
- Identify and pursue new opportunities through all means at your disposal, including networking, events, referrals, or cold calling
- Expand Relay’s presence into new health systems and grow new bookings within existing hospital networks
- Conduct on-site assessments to understand customer requirements and showcase Relay’s value propositions
- Maintain accurate pipeline forecasts and CRM records
Our take
Relay Robotics makes robots for the hospitality industry. Specifically, it’s developed autonomous delivery robots that hotels can sign up to on a subscription basis, that use wifi to ferry around the different items and deliveries that guests often request in their rooms.
You may already have read about them - Relay Robotics (previously Savioke) has quietly become a major player in hospitality robotics in the US. Its robots are used at major hotel chains like Hilton, Marriott, Radisson, and Mandarin Oriental, as well as hospitals like Dartmouth and Georgetown. In 2023, it expanded its products with the introduction of Relay2, a hotel delivery robot that has twice the capacity of earlier models.
Diversifying out to hospitals was a smart play - and it no doubt helped insulate the company a little from the rocky period that hospitality went through over recent years. Furthermore, the fact that in 2023, 87% of hotels are short-staffed means that there is more of a need for Relay than ever before. The solid foundation that Relay Robotics has built up in this sector will provide a good springboard for growth, and they will do well to expand out even further to other areas in which this robot’s simple but effective function is useful.
Steph
Company Specialist at Welcome to the Jungle
Company
Funding (1 round)
May 2022
$10m
SERIES A
Total funding: $10m
Company HQ
Campbell, CA
Leadership
Steve Cousins
(CTO)A Stanford computer science graduate, who went on to hold various research positions, ultimately at IBM Research. Then served as CEO of robotics company Willow Garage, and during his tenure produced 8 spinoffs - subsequently spent time on the board of directors for two of these.
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