SCUK Compliance Manager, Santander
£56-65k
+ Annual Bonus + Sharesave Scheme
3 days a week in office (Redhill, London)
Retail and commercial bank
Be an early applicant
Retail and commercial bank
1001+ employees
Be an early applicant
£56-65k
+ Annual Bonus + Sharesave Scheme
3 days a week in office (Redhill, London)
1001+ employees
Company mission
To help people and businesses prosper.
Role
Who you are
- A compliance (or other relevant) qualification
- Extensive compliance related work experience, with knowledge of compliance issues within consumer credit
- Conduct, compliance and reputational risk experience
- Experience with customer journey oversight
- A good knowledge of current UK regulation affecting the business and industry
- Experience with effectively implementing change
- Developed knowledge of FCA regulations and rule books
- Previous, demonstrable, line management experience
- Previous experience and understanding of the Motor Finance sector
- Strong organisational skills and flexibility to adapt to a changing environment
- A need for accuracy and an eye for detail
- Strong analytical skills
- Excellent communication skills, with the ability to influence and build relationships
- Ability to meet aggressive deadlines
- Well-developed report writing and I.T. skills
- Digital awareness and competency
- If you are interested in this role and believe you have the skills, experience, and knowledge then we’d love to hear from you. Please go ahead and click apply which will take you through some questions and allow you to submit your CV and covering letter
What the job involves
- Santander Consumer Finance is one of the UK’s Leading Motor Finance companies and we are currently looking for a Compliance Manager to join our team, working on a hybrid basis in Redhill, Surrey (with at least 3 days a week in the office)
- Reporting to the Head of Regulatory Compliance & DMLRO you will be accountable for the oversight of second line of defence compliance matters across the business
- Assist in day-to-day management of compliance matters as SME within the business
- Provide leadership to all junior members of the team
- Help the department meet its internal SLAs
- Ensure appropriate and timely engagement with internal and external stakeholders
- Assist the Head of Regulatory Compliance & DMLRO and other senior compliance stakeholders when required
- Work with other Compliance Managers to ensure department goals are met
- Build upon internal relationships and those within San UK and SCF Madrid to build a collaborative working environment
- Escalate any areas of concern in accordance with established Governance
- Support business projects and initiatives (within the department and across the organisation), from a second line compliance perspective and act as a team player
- Keep up to date with industry best practice relating to compliance and regulatory risk
- Take responsibility and actively manage any RCSA requirements relevant to your areas of responsibility
- In conjunction with other Compliance Managers, produce high quality MI for relevant committees
- Be an advocate for a good culture across SCUK including actively promoting a good compliance culture
- Risk Management & Oversight
- Reputational Risk
- Conduct Risk
- Compliance Working Program
- Reporting / MI
- Responsible Banking
- Product Oversight
- Data Protection
- Customer Journey
- Vulnerable Customers
- Compliance Culture
- Training
- Governance
- Management
- The hours for this post are 09:00-17:00 across Monday - Friday
Application process
- The closing date for this role will be end of day, Monday 15th June 2026
Salary benchmarks
Our take
Santander serves 14 million UK customers as a retail and commercial bank. Despite a mixed history, including issues with call centre service, mis-selling PPI, and anti-money laundering control failures between 2012 and 2017, Santander continues to thrive by focusing on innovation, digitalisation, and sustainable, responsible growth.
Recently, Santander has enhanced its digital and mobile services to meet the needs of modern banking customers. This includes the My Home Manager app, which provides mortgage customers with a centralised platform for their information, and increased fraud alerts to protect less digitally literate customers as they transition online. These efforts aim to connect physical and digital channels for a seamless customer experience, positioning Santander to better compete against digital banks like Monzo and Starling.
In addition to these digital advancements, Santander has joined forces with Iberpay in Spain to become inaugural participants in the European Payments Council’s One-Leg Out Cross-border Transactions Instant Scheme (OCT Inst). This initiative is set to introduce global instant transfers, further emphasising Santander's commitment to innovation and enhancing its service offerings in the digital banking landscape.
Freddie
Company Specialist at Welcome to the Jungle
Insights
2% employee growth in 12 months
Company
Company HQ
London, UK
Leadership
Mike Regnier
(CEO)Former CEO of the Yorkshire Building Society, where they also previously worked as Chief Customer Officer and Chief Commercial Officer.
Share this job
View 1 more job at Santander