Delivery Program Specialist, Parloa
GTM Enablement
$80-108k
OTE
AI agent management platform
Job no longer available
AI agent management platform
501-1000 employees
Job no longer available
$80-108k
OTE
501-1000 employees
Company mission
To help companies create outstanding customer conversations with AI because people deserve great customer service.
Role
Who you are
- 1 to 3 years in an operations, coordinator, program support, or administrative role. Enablement or sales experience is a plus, not a requirement
- Strong organizational instincts and genuine comfort managing many small moving pieces at once
- Confidence with calendar tools and spreadsheets, and a track record of picking up new SaaS platforms quickly
- Clear written communication and the ability to coordinate across US and European time zones
- Sound judgment about what to handle yourself and what to escalate
What the job involves
- As GTM Enablement - Delivery Program Specialist , you are the operational engine behind GTM Enablement's programs
- GTM Enablement supports the full go-to-market org across onboarding, certification, product launches, partner enablement, and company kickoff. All of that runs on scheduling, cohort tracking, platform hygiene, and reporting
- This is a high-volume, high-coordination role with real visibility into how an enablement function runs, and a clear growth path into a program or specialist track as the team scales
- Coordinate scheduling, logistics, and communications for global enablement programs, including onboarding cohorts, bootcamps, and certifications
- Maintain the global enablement calendar and ensure program owners have accurate timelines, materials, and attendee details
- Support day-to-day administration across Parloa’s GTM Enablement tools, including Highspot, Gong, LMS, LinkedIn Sales Navigator, Salesforce, and Parloa Value Studio
- Keep enablement platforms, content, permissions, rosters, attendance, and certification records accurate and up to date
- Prepare recurring reports on program completion, attendance, usage, and adoption for GTM Enablement leadership
- Triage incoming enablement requests, route them to the right owners, and help keep routine field requests moving
- Support logistics for GKO and other large-scale enablement events, including attendee tracking, vendor coordination, materials, and run-of-show prep
Application process
- Talent Acquisition
- Hiring Manager
- Case Study Panel
- Bar Raiser
Our take
There is an inherent lack of efficiency in many call centres. This not only creates irritation for customers and negative experiences for agents but, as a result, it harms a company’s reputation whilst generating high costs for businesses.
On a mission to put an end to the madness of a call centre, Berlin-based Parloa offers a conversation AI platform that is changing the way businesses communicate with their customers. Using artificial intelligence, Parloa provides unique solutions for companies that makes their specific service smarter.
The company has attracted impressive funding, most recently in 2025, following a tripling of its revenue growth and a 2023 entry into the US market. This investment will be used to scale its operations across the US and EU and will support its product enhancement initiatives.
Steph
Company Specialist at Welcome to the Jungle
Insights
140% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jan 2026
$350m
SERIES D
May 2025
$120m
SERIES C
Total funding: $566m
Company HQ
Kollwitzkiez, Berlin, Germany
Leadership
Malte Kosub
(Co-Founder & CEO)Previous co-founder and Managing Director for both Future of Voice and Wandnotiz.
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