Senior CRM Executive, Wolf & Badger

Loyalty & Retention Marketing

£30-35k

Depending on skills and experience

Junior and Mid level

London

More information about location

2+ days a week in office (King's Cross, London)

Retail platform for independent, ethical and unique brands

Job no longer available

Retail platform for independent, ethical and unique brands

101-200 employees

B2CRetailMarketplaceSustainabilityFashioneCommerce

Job no longer available

£30-35k

Depending on skills and experience

Junior and Mid level

London

More information about location

2+ days a week in office (King's Cross, London)

101-200 employees

B2CRetailMarketplaceSustainabilityFashioneCommerce

Company mission

Wolf & Badger's mission is to introduce their stylish customers to limited-edition, sustainable and high-quality products while providing a much-needed platform for independent brands to thrive.

Job

Company

Role

Who you are

Minimum 2 years email and CRM experience in a similar role
Exceptional copywriting and editing skills
Reporting and data experience
A can-do attitude and willingness to learn
Management experience (desirable but not required)
Self-motivated, highly organised and versatile
Proactive approach
Exceptional written and verbal communication skills and attention to detail
Tech savvy with experience working with marketing software and data analysis software
Background or demonstrated interest in interiors/fashion/design/beauty and ethical/sustainable practices and current affairs
Enjoy being part of a team and doing whatever it takes to help that team succeed
Ability to adapt and thrive in a startup-like environment
You will bring a desire to improve your skills, work collaboratively and pay close attention to detail
You will strive for excellence, welcome critique and bring a data-oriented yet creative approach to problem solving

What the job involves

As our ideal Senior Loyalty and Retention Executive reporting into our Senior CRM & Retention Manager
You will work across a variety of initiatives, enjoy new challenges, working with different people, functions and skill-sets and bring a positive attitude throughout
You will be able to learn about our customers and learn to use insights to inform marketing and email strategies, content and tactics
Oversee and manage the email content calendar
Oversee, manage and executive key marketing campaigns
Design emails & write copy to create compelling email storytelling that is on-brand
Assist in the day-day email production process, designing, proofreading and building content to meet agreed KPIs
Be responsible for proofing, scheduling and deploying email sends and A/B tests as well as creating audience segments for different customer send groups and territories
Optimise our automation emails
Own and executive our A/B testing CRM roadmap
Assist in the testing and roll out of our VIP experience
Assist in reporting on channel and campaign performance, using insights to drive performance
Employ a data led informed approach to strategy and CRM decision making

Salary benchmarks

Our take

Wolf & Badger is a multi-channel retail platform for the finest independent, ethical and unique brands from around the globe. Wolf & Badger was founded with the intention of disrupting the deteriorating high street, and solving the problems of physical retail in a digital world. It provides a platform which takes the effort out of finding and sourcing sustainably and ethically produced jewellery, fashion, accessories, homeware and beauty, without compromising on quality and design.

It aims to foster all things innovative, from avant-garde fashion to store design to business practice. The company wants to create a forward thinking global community built upon the age-old pillars of skill, craftsmanship and quality.

Consumers have become increasingly aware of the need for sustainable and ethical retail practice. Wolf & Badger aims to ensure that the future of retail is a responsible one, where independent designers are incentivised to manufacture and source sustainably and ethically and that they, as a retailer, uphold these values. Wolf & Badger is now home to over 1000 fashion and design brands.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

B Corporation

72% female employees

-12% employee growth in 12 months

Glassdoor (3.9)

Trustpilot (4.5)

Company

Funding (1 round)

Apr 2019

$5.9m

EARLY VC

Total funding: $5.9m

Company benefits

We are a London Living Wage Employer
25 days paid holidays in addition to 8 bank holidays
Paid volunteering leave, pet-ernity leave and heartbreak leave
Quarterly Wellness Wallet - to spend on products and services which are meaningful to you
Subscription to Yulife health and wellbeing app
Opt in health insurance plan
Ample paid sick leave to support mental and physical health
Cycle to work scheme
Staff discount across Wolf & Badger, in store and online
Flexible hybrid working policy with access to a creative work environment in central London
Excellent career opportunities in a rapidly growing international business
Meaningful work! We are a B-Corp leading the movement in responsible retail

Company HQ

Soho, London, UK

Leadership

George Z Graham

(CEO & Co-Founder)

Previously Director & Co-founder of Raw Press and Strategy Consultant at PwC UK for 1 year.

Henry Graham

(Creative Director & Co-Founder)

In addition to being the Co-Founder of Wolf and Badger, they are also the Creative Director of the company.

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