Workplace Technology Engineer, Bumble Inc.
1 Year Fixed Term Contract
£40-50k
Online dating & networking app
Job no longer available
Online dating & networking app
1001+ employees
Job no longer available
£40-50k
1001+ employees
Company mission
To create a world where all relationships are healthy and equitable.
Role
Who you are
- 2+ years of Helpdesk/ServiceDesk experience
- Experience with Google Workspace (G-Suite)
- Experience troubleshooting mac OS & iOS
- Exposure to MDM products like Jamf and Intune
- Active Directory administration
- Experience with Service Desk ticketing systems such as Jira
- Experience with supporting Windows and Microsoft Office365 suite of products
- Understanding of basic networking, TCP/IP, DNS, DHCP etc
- Decent level of security awareness and experience with maintaining related tooling (end-point agents, user disk encryption, personal firewalls)
- AV support experience
- You are deeply passionate about Bumble’s brand vision and values
- You are comfortable in a fast-paced environment where you communicate daily with world-class talent from our various global teams
- You are positive and committed with a 'can-do' attitude and a flexible approach
- You are a problem solver and a forward-thinker
- You are a self-starter: you thrive on taking ownership of initiatives with limited oversight
- You have excellent time management and you know how to manage multiple priorities, breaking large projects into manageable pieces
- You have great communication skills, both verbal and written
What the job involves
- As part of the wider Engineering Team, the Workplace Technology team design, develop, implement and operate all Identity & Collaboration services
- The Workplace Technology team is also involved in IT coordination of live events, office-related IT procurement and managing the comms room
- This role is a one year Fixed Term Contract, and will be based in London, reporting to the Head of Workplace Technology
- Prioritising and diagnosing incidents according to agreed procedures and SLAs
- Completing daily IT checks and investigating causes of incidents and seeking resolution based on agreed SLA’s
- Building new laptop and desktop workstations and carrying out IT deployments and moves
- Managing company IT assets: ordering, maintaining stock, providing to users, tracking
- Writing and updating technical and process documentation
- Installing and configuring software for macOS, Windows, iOS, Android
- Assisting with maintaining our offices’ IT infrastructure: ranging from Wi-fi to server installations, to telephony and video conference equipment
- Additional project work as instructed by management where necessary
Salary benchmarks
Our take
Since launching in 2014, Bumble has been one of the fastest growing dating apps in the world. It now boasts over 12.3 million monthly active users, and is consistently in the top 10 of lifestyle apps in the US.
Bumble's founder was a co-founder and VP of Marketing at Tinder (she ultimately left among allegations of sexism at the company). This would have given her great insights and experience into the dating market as it began to come online - enabling the company to build for what people want.
Bumble's selling point, as it competes with a pile of other dating apps, is that is empowers women to make the first move by giving them the ability to control the conversation. This has certainly proved popular, and is no doubt one of the reasons behind its success so far.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (1 round)
Sep 2014
$10m
EARLY VC
Total funding: $10m
Company benefits
- Unlimited paid time off
- Company-wide week off twice a year
- Focus Fridays
- Family & compassionate paid leave
- 26 weeks parental leave
- Equity
- Private Medical Insurance
- Private Dental Insurance
- Maven Fertility Access
- Lunch and snacks in the office, 3 days a week
- Learning & Development Budget
- Wellness and gym allowance
- Premium app access
- Bumble Merch discounts
- Pension up to 6% match
- Income protection
- Life Assurance
- Eyecare Vouchers
Company HQ
Rosedale, Austin, TX
Leadership
Whitney Wolfe Herd
(Executive Chair)Former CEO of the company. Previously Co-founder and VP of Marketing at Tinder.
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