Installation Coordinator, Johnson Controls
$28 - $33 per hour
5 days a week in office (Long Island City, NY)
Thermal management, mission-critical building systems, energy efficiency & decarbonization solutions
Be an early applicant
Thermal management, mission-critical building systems, energy efficiency & decarbonization solutions
1001+ employees
Be an early applicant
$28 - $33 per hour
5 days a week in office (Long Island City, NY)
1001+ employees
Company mission
To create conditions that power the future.
Role
Who you are
- Report into the Long Island City, NY office daily. This is a FULL TIME On Site Role
- High School Degree or equivalent
- At least 3 years of customer service and scheduling experience
- Strong organizational skills
- Ability to communicate in a professional business manner
- Knowledgeable in Microsoft Office applications (Especially Outlook and Excel)
- Excellent written and verbal communication skills
- Ability to manage several tasks simultaneously
- Ability to thrive in a fast-paced, dynamic environment while maintaining composure and focus
What the job involves
- Handle a wide variety of duties and responsibilities including coordination of installers/Sub-Contractors onto installation jobs. The individual should be extremely organized, results oriented, self-motivated and can multi-task with attention to detail
- Work closely with our other internal departments to organize and schedule all installations from first customer contact to the closing out of the contract
- Make initial contact with each customer within 48 hours of job booking
- Communicate with internal and external customers to ensure installation site readiness i.e. construction progress, lift availability, network connectivity, proper personnel on-site, etc
- Coordinate and schedule JCI technicians and subcontracted vendors using proprietary scheduling software to ensure on-time installation completion for each installation job. This includes initial installation meetings and each return trip thereafter
- Create job packets with all pertinent installation job details and required forms and provide to Installers prior to job start
- Track and verify on-time delivery of all materials needed to complete installations
- Update all pertinent information in our Installation Portal so that all stakeholders are informed of installation progress from the time of booking to completion
- Facilitate the timely closeout of each installation job by processing all necessary paperwork and maintaining clear communication with multiple internal departments, either directly or through follow-ups
- Assist with other administrative tasks as directed by supervisor
- Communicate effectively with both internal and external customers through telephone, email, or internal systems
- Collaborate with local Sales and Strategic Account teams to address any installation concerns
- Partner with installers, sub-contractors, install managers, and material handlers to achieve shared objectives
Our take
It's no secret that data centres need huge amounts of power, but a lot of the energy they produce ends up as waste heat. And as AI drives demand for computing power, operators are under extra pressure to get more from the electricity and infrastructure they already have - without putting more strain on the grid.
Johnson Controls is tackling this by turning that wasted heat into something useful. Its absorption chillers can use heat from on-site generators to help power cooling, reducing the electricity required for cooling and potentially freeing up more computing capacity. At the same time, its OpenBlue platform uses AI to make buildings smarter by automatically optimising airflow and optimising the management of equipment and maintenance.
The early results are promising, as Johnson Controls says its technology can cut airside energy use by nearly 10% in some applications. Moreover, its data centre approach could unlock significant additional computing capacity. With this success, the company is now betting that combining thermal technology with AI-powered software will help buildings and data centres do more with less.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company HQ
Ballintemple, Cork, Ireland
Leadership
Joakim Weidemanis
(CEO)Prior to joining Johnson Control in 2025, Joakim spent 13 years at Danaher Corporation. While there, they held various roles, including Executive VP.
Chris Bontempo
(CMO)Prior to joining Johnson Control in 2024, Chris spent nearly 19 years at IBM. While there, they held various roles, including VP of Cloud & Cognitive Software (Americas) and CMO of IBM Americas.
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