Product Manager, Judge.me

• Product Management Experience: You have 3+ years of Product Management experience
• Ownership Mindset: You are eager to take ownership, be proactive and drive your product forward. You don’t make excuses, and avoid blaming people instead of fixing the system
• Strategic Thinking: You have the ability to “zoom out” rather than get stuck in execution mode, ensure that you focus on high-leverage activities, and always have at least one eye on the mid to long term
• Cross-functional Collaboration: You are comfortable talking design, tech, and marketing with cross-functional peers and aligning the team around our shared goals
• User focus: You are an advocate for giving our users the best possible experience, through user research, user empathy and good UX principles
• Prioritisation for Impact: You are able to manage conflicting priorities, focus on building what will make the most business impact, and provide appropriate evidence to justify it
• Problem solving skills: You are able to apply logic and critical thinking to ensure that we provide the best possible solutions for our users, and that bets are appropriately sized
• Data savviness: You are able to use data to both spark investigation as well as validate (or invalidate) product initiatives
• Storytelling skills: You are able to explain the “why” behind our product, both internally as well as to our users
• Excellent communication: You have fantastic written and spoken English. You are detail-oriented and have the ability to write copy and proofread publicity materials

Desirable

• We are expanding our product portfolio in 2024, and are looking to start to build a pipeline of product managers to help us scope, define and execute our product strategy to support that expansion later this year
• You’ll be working closely with the Head of Product as well as company leadership and cross-functional teams
• We will be looking to hire for this role later this year - please register interest by applying
• Prioritize feature development, develop the roadmap for Judge.me Product Reviews apps and other products
• Gather feedback about existing features and new ones from merchants, customer support, product team and integration partners. Be a customer advocate
• Maintain backlog of tasks and prioritize them
• Lead your team to build and test features. Own your product pipeline and improve this
• Draft and refine specifications with design and developers
• Go over product design: logic, flows and UIs, write copy. Ensure features are UX centric and customer focused
• Ensure product builds mee specs, including some testing & QA
• Generate data-driven ideas and validate your product builds
• Measure quantitative & qualitative impact of features built
• Keep up with current trends. Conduct market research and competitor analysis
• Monitor growth and upgrades, feature usage, widget installations, updates from shopify & partners, other metrics. Flag up issues and handle them
• Ensure goals are aligned internally across your product team, and keep other departments updated about features and policy changes so they can follow up
• Work with marketing to publicize new features and instructional content
• Build relationships with our stakeholders in the shopify ecosystem (merchants, app & theme integration partners, Shopify)

• Register interest by applying online
• Application review
• Once role is open: Call with Operations Associate, Rory
• 2nd round interview (Virtual)
• Take home case study
• Final round in office (including vision session with founder, PJ)