Manager of Product Design, Instacart

• 6+ years of experience in digital product design
• 1-2+ years of people management experience, guiding the work of UI/UX and product designers
• Experience with building, hiring and mentoring high performing teams
• Strong understanding of product-building areas including engineering, design, analytics, and user research/insights
• Ability to thrive and effectively communicate in a fast-paced, constantly changing environment
• You love developing cohesive and scalable Design strategies that can play out across numerous channels and mediums
• You display a human-centered approach to design that’s inquisitive, strategic and empathetic
• You lead with passion and vision, and you can energize others to deliver excellent results while keeping them happy and engaged
• Reliable self-starter who can provide direction to multiple projects with minimal oversight
• Can push the team to explore new thinking and expand new interpretations of the Design brand to meet ever-changing company demands
• Friendly, supportive and collaborative
• You are comfortable and always willing to roll up your sleeves and chip in to help move a project forward—you like to move quickly and drive towards impact

Desirable

• We’re looking for a leader who will help mature our platform services, balancing craft and quality with innovation in user experiences
• The primary focus for this role is on B2B products, with some elements touching B2C experiences
• As a Product Design Manager, you will collaborate with cross-functional leaders to define and execute a strategic vision for products that include fulfillment tools, fraud tools, customer experience optimization, and core platform elements like onboarding
• As a people leader, you’ll manage a team of 5 designers and integrate your work within a broader platform product design org of 16 designers
• You'll foster an inclusive culture that prioritizes transparency and collaboration
• Your focus will be on ensuring a cohesive design framework, guiding your team in adopting and contributing to our unified tooling design system
• Identify opportunities for seamless, end-to-end user experiences across various portfolio initiatives, primarily focusing on tooling while incorporating some consumer interactions
• Success in this role means driving a holistic strategy across your portfolio, while ensuring high-quality implementation of the vision
• The Instacart Design & Research Org is an empowered team that aims to craft engaging, cohesive, and inspirational experiences for everyone. Our mission is to create a world where everyone has access to the food they love and more time to enjoy it together
• The Platform & Tooling Design team supports tools across Instacart, including external facing tools (Retailers, CPGs) as well as internal facing tools. Self-serve tooling is critical to support our partners and our overall business as we continue to scale and expand our capabilities
• As a Product Design manager you will work closely with product, engineering, data science, research, and content design across the org to develop 0-1 products as well as drive quality improvements and feature enhancements for existing tooling experiences