Senior Software Engineer, Thumbtack
Pricing
$170.8-259.9k
Salary varies by location
Local services marketplace app
Open for applications
Local services marketplace app
1001+ employees
Open for applications
$170.8-259.9k
Salary varies by location
1001+ employees
Company mission
Thumbtack's mission is to help homeowners care for their homes, all the way from minor retouching to fundamental remodelling projects.
Role
Who you are
- Bachelor’s degree in Computer Science or related field, or equivalent experience
- 5+ years of industry experience in software engineering, working on backend development
- Strong understanding of data structures and algorithms
- You’re fluent in at least one major programming language and would be able to switch between multiple languages. In our stack, we use Go, Scala & Python
- You have experience building software using databases (e.g. Postgres, DynamoDB, etc.)
- You can break down complex problems rigorously and understand the tradeoffs necessary to deliver great, impactful products
- You’re curious, you’re data-driven, you love to ask questions, and you think critically about problems
What the job involves
- The goal of the Pricing team is to enable marketplace growth through pricing based on supply and demand marketplace dynamics and pro’s willingness to pay
- The team builds tools and solutions to monetize various product lines at Thumbtack and communicate them to the pros
- The team leverages Thumbtack's marketplace data and develops analytical and statistical models to set the prices and guidelines for all of the above transactions while balancing the pro experience, customer experience, and Thumbtack’s marketplace dynamics
- Monetization is key to the growth of any business, and in this role you will focus on bringing Thumbtack’s business model to life
- The team is highly interdisciplinary, encompassing engineers with a variety of skill sets including backend engineering, applied science and data science
- As a Software Engineer, you’ll collaborate with other engineers in the team, product managers, and business stakeholders to help execute on a broad range of projects
- This could include building new product features to improve the experience of our users, architecting software components to support a fast-growing user base to optimize our pricing systems and provide better control to professionals on our platform to profitably grow their businesses
- Drive engineering projects to completion, with a tenacious focus on the business impact of those projects
- Skilled at prioritizing tasks to deliver on goals with a sense of urgency
- Solve tough technical problems and stay up-to-date with the latest advances in this constantly evolving problem space
- Collaborate with engineers, analysts, data scientists and product managers to identify and improve the Pricing and Budget systems on Thumbtack platform
- Help maintain the operational stability of Thumbtack’s marketplace and the underlying microservices, and help fix any bugs that may cause deterioration in performance or functionality
Our take
ThumbTack is a local services marketplace app that pairs customers with skilled professionals. Instead of simply searching for a professional, users provide ThumbTack with details of the job they need completing and the professionals then pitch their services to the potential customer using credits. ThumbTack makes its money by charging the professional for these credits.
It positions itself as something a little different in a saturated local services space that is dominated by companies like Angie’s List, TaskRabbit, Yelp, eBay, and Amazon. It also focuses on a broad range of professionals, from traditional home services like electricians and painters to photographers, personal trainers, and birthday party magicians.
The COVID-19 pandemic saw a boost in business for ThumbTack as more people stayed at home and made changes to their properties, increasing the demand for home professionals. In fact, after 2019, the company doubled in value to $3.2 billion with its 2021 raise. Now its updated app has 30 new features, and the company is partnering with the likes of trade-powering platform and Unicorn ServiceTitan, indicating Thumbtack's sustained sway in the market.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-5% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Jun 2021
$275m
LATE VC
Jul 2019
$150m
SERIES F
Total funding: $699.4m
Company benefits
- Parental leave
- Health insurance
- Community matters | Sure, our ways of connecting have changed. But we haven’t missed a beat, from virtual concerts to “TTversary” celebrations to weekly catch-ups
- Always be improving | We bring out the best in our colleagues — and our product — by pushing each beyond what we believe we’re capable of. We give honest feedback, even when it’s hard
- Wellness is a way of life | We promote balance with generous PTO and company-wide holidays — and find our centers every Wellness Wednesday with yoga featuring a Thumbtack pro
- A worthy mission | In a world where tech is often seen as eroding good jobs, we’re helping small business owners thrive. Our product makes entrepreneurship accessible to everyone
- Driven by our values | Our values are the compass by which we make all our decisions. Each one matters: Lead with why, Make it count, Own it, Choose teamwork, and Say what you mean
- Plus, amazing benefits | All the benefits you’d expect, plus a few more: generous parental and fertility benefits, $1800 for Thumbtack services per year and a $1200 remote work stipend
- Virtual-first working model coupled with quarterly in-person events and Camp Thumbtack
- 20+ company-wide holidays including two week-long shutdowns
- Libraries (collaborative workspaces) in San Francisco, Salt Lake City, Toronto, and Manila
- Cell phone and WiFi reimbursements
- Subscriptions and Employee Assistance Program for mental health and well-being
Company HQ
SoMa, San Francisco, CA
Leadership
Marco Zappacosta
(CEO)Having studied at Columbia University, Marco co-founded Thumbtack in August 2008. He has served as CEO since January 2009.
Jonathan Swanson
(Chairman)Jonathan started his career creating financial market reports for the White House before co-founding Thumbtack in 2008. Currently Founder at Powerset and Athena.
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