Senior Product Manager, Vonage

• Experience working on-the-ground delivering compliance solutions for SaaS providers or similar services
• Subject matter expertise on local telecoms regulations globally, fraud attack vectors and compliance requirements
• Understanding of software development and processes within security and compliance realm
• Ability to work with different stakeholders across the business from software Engineers through to Finance, Security, Legal and Operations teams
• Strong knowledge and experience in areas including regulations, KYC, and Data Sovereignty, Cloud Security
• Previous experience of working with engineers to identify and implement regulatory and compliance fixes and solutions
• Strong knowledge in data protection and compliance, security-oriented cloud services, fraud vector analytics, and threat detection and prevention
• Proven experience working as a business subject matter expert or in a technical capacity within compliance & regulations
• Minimum 05+ years experience in a relevant sector and function
• Minimum 05+ years of Product or Operational Management experience
• Experience in working for or with regulators either directly or via industry bodies, telcos or cloud industries
• Experience with Agile methodologies & tools (e.g. Scrum, Kanban)
• Experience using Jira, Confluence and project management tools
• Experience of working with API based services
• Able to work with data in formats such as CSV, XML, JSON, etc

Desirable

• This is a pivotal role in the Product Team working transversely with our Product Managers and business owners to solve and assist in the implementation of software based Compliance and Regulatory requirements
• We are looking for a telecom Regulatory or Compliance expert wanting to expand their experience and grow into a critical role covering all areas supporting all products that have regulatory, privacy or compliance requirements
• Own the strategy of Vonage Compliance roadmap by working with Carrier, Security, Legal, and individual Product Managers to provide solutions and manage delivery
• Own and deliver the roadmap, with individual Product Managers, key regulatory changes such as Stir/Shaken, 10DLC (over channels such as voice or SMS) and backend systems such as KYC
• Create and manage the processes to manage regulatory requests across the business with communications working coordinating with individual Product Managers with delivery
• Assist with identifying solutions to address regulatory, compliance or privacy requirements
• Design and monitor control systems to deal with violations of legal rules and internal policies