Senior User Experience Designer, Riot Games

• 5+ years experience designing digital experiences, products, tools or platforms as a User Experience Designer or Service Designer
• Proficient with Figma, Adobe Creative Suite, Sketch or other industry design and prototyping tools
• Experience designing and releasing B2B services and tools, commerce, or enterprise web experiences
• Comfortable with early hours at least 3 days a week with a team in the Dublin time-zone
• A professional portfolio with examples of your past work
• For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players

Desirable

• As UX Designers at Riot, we are responsible for design work in high-scope product areas that are complex and ambiguous
• Our work includes end-to-end experience design for both players and internal customers, often spanning multiple features and teams
• We work from concept through development, participate in agile product development, and partner closely with Visual Design, Research, Product, and Engineering to achieve our goals
• As a Senior User Experience Designer on the Content Delivery Team, you’ll help our commerce and content platform experiences move into an exciting new era
• You will work closely with platform, publishing, and game teams to understand their needs and support them via UX solutions via Riot’s content delivery tools
• You will play a key role in shaping the architecture, workflows, and patterns of our developer-facing tools to ensure we create right-sized solutions to streamline our content pipelines
• Your role will be primarily to lead UX design on our Commerce Content Delivery team to ensure that our commerce tools integrate seamlessly with game developers relying on these tools
• You’ll also mentor early-career designers to shape the future of our platform tools & service experiences, such as our asset and content management tools and services to deliver content to our players across websites, applications, and games
• Lead UX design for our Content Delivery team, operating as a part of team leadership
• Deliver strategy and specific UX solutions for B2B tools and service workflows that optimize for reuse, reduce the need for lengthy onboarding, and reduce risk of costly errors for customers
• Create a shared understanding of customer needs, live incident history, company roadmap, and business goals into a UX strategy for our content tools across Riot
• Collaborate with other UX designers and mentor junior designers on your team and adjacent teams working on commerce and developer-facing experiences
• Coordinate to build shared understanding with visual designers, producers, analysts, technical writers, product managers, and engineers on your team and partner teams
• Presenting insights-informed vision and design rationale to the team, stakeholders, and initiative leaders
• Deliver appropriate level of design artifacts for the team (e.g. strategy, research insights, service blueprints, journey maps, flows, wireframes, and/or prototypes)
• Actively participate in the UX community, sharing and soliciting feedback on your work, processes, and design frameworks

• We will review case studies of your past work as a part of the application process, so please provide a portfolio link or PDF (as a cover letter) with your application
• We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!