Online Community Manager & Workshop Host, Musiversal
Full-Time
$40-50k
More information about location
Remote recording studio
Be an early applicant
Remote recording studio
1-20 employees
Be an early applicant
$40-50k
More information about location
1-20 employees
Company mission
To make music production 10x cheaper and easier - transforming how music gets made, and how musicians get paid.
Role
Who you are
- Enjoy being on camera and are an empathetic & energetic communicator
- Have star quality, but you enjoy making others feel like the real stars (a facilitator)
- Have experience managing online communities like Facebook Groups, Discord servers, Circle, Bettermode or similar platforms
- Are able to communicate clearly with members and help people feel welcome and included
- Can identify community member objections and come up with strategies to address them
- Can write clear, engaging copy across different formats and channels such as event descriptions, announcements, and emails
- Are happy to get stuck in with day to day moderation, questions and member support
- Are kind, honest and easy to collaborate with across teams
- Are motivated by purpose and interested in helping musicians move forward
- Are used to working in fast-paced environments where things can change quickly
- You thrive in remote work settings and love the flexibility it brings
- Have a background in music, or strong hands on experience as a musician or creator
- You’re passionate about music, tech, or creator communities – ideally, all three!
- Are fluent in written and spoken English
What the job involves
- Be the face of the company via the Online Community and its live workshops
- Greet, welcome, and prepare guest speakers for all live workshops
- Host live online workshops and community sessions on camera
- Introduce speakers, set expectations and hold the space for members during sessions
- Share basic housekeeping and support information at the start and end of each event
- Moderate live chat and interactions
- Create and maintain an effective welcoming & onboarding experience for new members
- Create and publish engaging posts to encourage discussion and interaction inside the online community
- Support the Head of Community with daily moderation across platforms
- Keep discussions active, kind and on topic
- Flag member issues, risks or concerns quickly and clearly
- Track and report on live attendance, engagement and basic feedback for each session
- Share clear member insights and suggestions with the Online Community Team
- Work proactively with teams across Musiversal to ensure each workshop has clear descriptions, thumbnails and member communications in place before it goes live
- Take initiative on improvements to the online community experience and follow through on them
Application process
- 1. Phone call with recruiter
- 2. Interview (1h)
- 3. Offline Challenge
- 4. Present your Challenge
Our take
Musiversal is a remote recording studio that provides professional music production services to clients around the world. The studio offers a wide range of services, including recording, mixing, mastering, and production, allowing clients to work with their team of expert producers, engineers, and musicians from the comfort of their own homes.
Musiversal has witnessed exponential growth since its inception in 2020, by providing a convenient and affordable solution for artists looking to record remotely with the help of expert professionals. The studio is now utilised by thousands of creators producing music for some of the world's biggest media companies, including Netflix, Disney+, Apple TV, and PlayStation Studios.
As demands for remote services continue to grow, Musiversal has the potential to continue growing, leading to the possibility of more collaborations and new partnerships with other music industry players which would further boost the studio's already highly-regarded reputation and bring more visibility to its services.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Apr 2025
$3.5m
Late VC
Apr 2023
$1.5m
LATE VC
Total funding: $6.5m
Company benefits
- A once in a lifetime opportunity to make a difference in the world by revolutionizing how music is made and how musicians are paid 🎵
- Remote work - work from wherever 🌍
- Open office - a buzzing music café with a private office in the heart of Lisbon (come whenever you want!)
- Unlimited access to realize your personal music in the Musiversal Studio. 🎻
- Yearly Musiversal retreat - A full week of energizing recharging social adventures in an exotic location 🏝
- Flexible hours - for 🏖️, 🎸 or just because. We care about getting the job done. Not what hours you are in front of a screen
- Work with a world-class team of awarded musicians, producers and founders 🏆
- Unrivaled autonomy and ownership by joining Musiversal as an early employee 🏎
- The opportunity to choose your own finance system and build the operations/ support framework from the ground up 🚀
Company HQ
Pena, Lisbon, Lisbon
Leadership
André Miranda
(Co-Founder & CEO)Graduated from New York University with an M.M in Film Scoring and International Music Business. Previously founded the successful Kickstarter project 99 Orchestra.
Xavier Jameson
(Co-Founder & COO)Graduated from the University of Cambridge with a M.A in Natural Sciences. Previously served as the CEO of Tutorean as well as a Venture Lead at Intersection Ventures and as a Private Tuition Manager at Oxbridge Applications.
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